Cura Staff - Part Time

Duties And Responsibilities

• Collaborate effectively with fellow staff members to ensure smooth operations and a positive work environment.
• Demonstrate leadership qualities by taking the initiative and providing support to team members.
• Communicate clearly and professionally with both colleagues and customers to ensure a seamless experience.

Cura, Taproom, and CCBC Education

• Acquire in-depth knowledge about what Cura offers, including the different cocktails, their ingredients, and the distilling processes.
• Acquire in-depth knowledge about what our taproom offers, including the different beers and their brewing processes.
• Educate customers about our bar and brewery, sharing interesting and relevant information to enhance their experience.
• Stay updated on new products and promotions to provide accurate and engaging information to customers.
• Thorough knowledge of craft beer, craft cocktails, spirits, bartending, and our menu.
• Serve cocktails in appropriate glassware, maintaining the correct specifications, and presentation.
• Serve beer in appropriate glassware, maintaining the correct size and foam level.
• Perform quality checks before serving any products to guests, identifying and addressing any defects, and notifying the manager if necessary.
• Capable of performing bartending, hosting, serving, and bar backing duties, including responsible alcohol service, using POS systems, restocking, prepping, and maintaining cleanliness.

Hospitality - Customer Service and Attitude

• Provide outstanding customer service with a friendly and positive attitude.
• Greet customers warmly, assist with their inquiries, and guide them through our menu selections.
• Handle customer feedback and concerns professionally, ensuring a satisfying resolution.
• Maintain a clean and inviting workspace and overall environment, adhering to health and safety standards.
• Maintain high standards of hospitality.

Requirements

• Prior food and beverage/cocktail bartending experience with a base knowledge and passion for cocktails, spirits, and craft beer preferred.
• Base knowledge of brewing and distilling processes.
• Ability to work well in a fast-paced environment.
• Excellent problem-solving and conflict management abilities.
• Outstanding communication and organizational skills.
• Exceptional customer service and hospitality skills.
• Must be willing to obtain Servsafe Certification and Cicerone Level I Certification.
• Available to work nights and weekends.

Physical Requirements

• Ability to work in a constant state of alertness and safe manner.
• Ability to work in an unfatigued state.
• Ability to accurately gauge lengths of time and distance.
• Ability to quickly store and recall instructions in one’s short-term memory.
• Ability to concentrate.
• Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms.
• Demonstrated caring, committed, and concerned attitude about safety.
• The ability to lift an object that weighs within the range of 20-80 pounds.
• The ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl and climb.
• The ability to frequently talk, hear, and smell.
• The ability to frequently reach with hands and arms.