Culinary Operations Manager

The Role

The Culinary Operations Manager oversees all culinary operations across Sally’s Apizza, ensuring operational consistency, culinary excellence, and brand standards are maintained at every location. This hands-on leadership role involves kitchen systems management and innovation, culinary training development, new location openings, event preparation, and team development both locally and at off-site events across the country.

Job Requirements

• Technical Skills: Strong Computer Skills (Microsoft Office, Brink POS preferred)
• Mathematical Skills: Ability to calculate theoretical food costs, forecast revenue, purchasing, and labor
• Languages: English, Basic Spanish, Portuguese, French-Creole (preferred but not required)
• Experience: Minimum of 3 years as a successful leader in a full-service restaurant, extensive experience in recipe development, build sheet creation, and BOH operational documentation, experience planning and executing food festivals and marketing events of all guest counts
• Certifications: ServeSafe Certified Basic Allergy and Choke Training Certified
• Travel: Highly mobile role, expected to be circulating throughout all open restaurants outside of home base a minimum of 80% of scheduled work week

Role Competencies

• Detail Oriented: Working attentively, thoroughly, and responsibly
• Functional Expertise and Usage: All corporate appropriate systems, finance, and HR management
• Organizational Awareness: Possessing and utilizing knowledge about the organization's systems, culture, and procedures to spot potential issues and opportunities
• Oral Communication: Effectively formulating and communicating ideas and information, ability to eloquently communicate to groups of all sizes
• Financial Awareness: Strong financial acumen for food cost control, inventory management, and labor efficiency, actively optimizing costs and investments when making financial decisions
• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors, actively seeking to build trust with colleagues and guests