Culinary Manager
About the role
The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day-to-day line operations or events execution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, and maintain the quality and consistency Topgolf guests expect. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.
Responsibilities
- Lead Kitchen Operations
- Supervise the kitchen team in delivering best-in-class culinary experiences every shift
- Coach and develop Team members and drive engagement across the kitchen
- Delegate tasks effectively and follow up to ensure completion and quality
- Maintain Culinary Standards
- Select and develop recipes to corporate approval and standardize production for consistent quality
- Establish and maintain presentation techniques and quality standards
- Plan and cost menus for special events and chef-choice occasions
- Ensure proper equipment operation, maintenance, and cleanliness
- Manage Costs and Inventory
- Maintain food and labor costs according to budget, with a solid understanding of COGS
- Oversee safety and sanitation in the kitchen in compliance with all regulations
- Contribute to Team Culture
- Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring
- Support the Executive Culinary Manager in building a high-performance kitchen team
- Participate in team development and model the standards expected of all kitchen team members
Qualifications
- Minimum 3 years of culinary management experience in a high-volume environment
- Culinary degree, professional culinary certification, or equivalent training and experience in a high-volume full-service kitchen and events-driven environment preferred
- Must be 21 years of age or older as required by state or local law
Physical Requirements
- Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment
- Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance
- Ability to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service delivery
- Ability to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezers
- Ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment throughout the shift
- Ability to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noise
- Ability to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressure
Benefits
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADA
Topgolf is committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
EEO Statement
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.