CT Clinical Applications Specialist - Southern Rocky Region
GE HealthCare · Arizona, United States · 1 mo ago
RemoteRemoteHealthcare$92k–$138k/yrFull-time
About the role
As the Clinical Applications Specialist (CAS) (ARRT-CT), you will deliver clinical and operational expertise by providing excellent education and training support for the CT modality to clinical end-users. As a clinical expert, you will be responsible for enhancing the customer experience by supporting commercial teams from pre‑sale through post‑implementation by providing effective outcome‑based education and training solutions.
Responsibilities
- Develop product, clinical, and software knowledge, skills, and competence within the CT modality.
- Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from GE Healthcare equipment.
- Provide pre‑sale product clinical evaluations and/or educational sessions to potential customers.
- Develop and administer clinical training to end‑user personnel aligned with the Sales Order Agreement (SOA) to deliver excellent clinical education and achieve high Net Promoter Scores (NPS).
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
- Drive realization of revenue through execution of on‑site or remote clinical education delivery.
- Produce comprehensive, consistent, and timely completion of documentation requirements pre‑through post training.
- Provide ongoing post‑installation training and support as needed over the product lifecycle.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to management, field sales, marketing, customer loyalty leads, and technical support regarding technical and clinical issues or how to improve product quality or overall product offerings.
Qualifications
Required:
- Associate’s degree plus CT Modality certification (ARRT‑CT).
- 3+ years’ experience as a CT Technologist.
- Must live in the territory or be willing to relocate (Denver, CO; Phoenix, AZ; Albuquerque, NM; Southern Rocky Region).
- Comfortable working in a clinical/patient environment.
- Willingness to travel extensively ≈ 80 % (4‑5 days per week including overnights and some weekends) within the US via multiple