CSR- In office Sales Representative

Essential Duties and Responsibilities

• Sales:
  • Provides professional, courteous service to internal and external customers.
  • Answers any questions regarding customer’s policy.
  • Accepts payments and processes transactions.
  • Identifies any potential needs the customer may have regarding their policy.
  • Follows up with customers on quotes, renewals, and cancellations.
  • Involves in marketing initiatives for new business development on an as-needed basis.
• Maintain a neat and clean work area and office.
  • FNOL’s (vehicle inspections).
  • Taking vehicle pictures (squatting, bending, flexing required).
  • Bank run deposits.
• Other duties as assigned.

Qualifications/Requirements

• Computer literate desired from basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.
• Must have excellent communication skills, be assertive, and have the ability to provide a first-rate experience for our customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.
• High School Diploma.
• Previous customer service experience is helpful.