CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing exceptional service to clients.

Responsibilities

• Manage customer interactions through phone and email
• Process insurance claims efficiently and accurately
• Provide timely and accurate information to customers
• Handle escalated customer issues professionally
• Update customer records and maintain accurate files

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Strong communication skills, both verbal and written
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage time effectively

Qualifications

• Experience in the insurance industry is a plus
• Knowledge of insurance policies and procedures
• Excellent problem-solving and decision-making skills

Skills

• Customer service skills
• Technical proficiency with insurance software
• Time management and organization skills

Benefits

• Competitive salary
• Health insurance coverage
• Paid time off
• Professional development opportunities

Pay

The salary range for this position is $45,000 - $55,000 annually.

Schedule

This role offers a flexible schedule with options for part-time and full-time positions.