CSR- In office Sales Representative
Fred Loya Insurance Agency · Terrell, TX · 2 wk ago
SalesFull-time
About the role
As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing support to clients. This position requires excellent communication skills and a proactive approach to problem-solving.Responsibilities
- Manage customer interactions via phone and email
- Process insurance claims efficiently and accurately
- Provide timely and accurate information to clients regarding their policies
- Handle escalated issues and complaints professionally
- Stay updated on industry trends and regulatory changes
Requirements
- High school diploma or equivalent
- At least 1 year of experience in a customer service role
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
Qualifications
- Bachelor's degree in Business Administration, Insurance, or related field preferred
- Knowledge of insurance products and services
- Excellent verbal and written communication skills
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
- Adaptability to changing priorities
Benefits
- Health insurance coverage
- Paid time off
- Professional development opportunities