CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for providing exceptional customer service to insurance clients. This position requires strong communication skills, a positive attitude, and the ability to work independently.

Responsibilities

• Handle incoming calls and emails from clients to provide accurate and timely information about insurance policies.
• Process claims efficiently and ensure all documentation is complete and accurate.
• Develop and maintain relationships with clients to build trust and loyalty.
• Stay updated on industry trends and product changes to effectively communicate with clients.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a customer service role.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to work flexible hours, including evenings and weekends.

Qualifications

• Experience in the insurance industry is a plus.
• Knowledge of insurance products and services is beneficial.

Skills

• Customer service skills
• Communication skills
• Computer skills
• Time management

Benefits

• Competitive salary
• Health insurance coverage
• 401(k) retirement plan
• Flexible schedule

Pay

The pay range for this position is $25,000 - $35,000 annually.

Schedule

This position offers a flexible schedule, typically Monday through Friday, with some evening and weekend availability required.