CSR- In office Sales Representative

About the role

Position is full time.

Responsibilities

• Provide professional, courteous service to internal and external customers
• Answer any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Take vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Other duties as assigned

Requirements

• Computer literate (basic to intermediate skills)
• Bilingual (English/Spanish) is helpful
• Excellent communication skills
• Assertive and able to provide a first-rate experience for customers
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation
• High School Diploma
• Previous customer service experience is helpful