CSR- In office Sales Representative

About the role

As a CSR-In Office Sales Representative, you will be responsible for managing customer relationships, processing insurance claims, and providing support to clients. This position requires excellent communication skills and a strong understanding of insurance policies.

Responsibilities

• Manage customer interactions through phone and email
• Process insurance claims efficiently and accurately
• Provide ongoing support to clients to ensure satisfaction
• Stay updated on new insurance products and services

Requirements

• Bachelor's degree in Business Administration or related field
• At least 1 year of experience in sales or customer service
• Strong computer skills, including proficiency with Microsoft Office
• Excellent verbal and written communication skills

Qualifications

• Ability to work independently and manage multiple tasks simultaneously
• Positive attitude and ability to handle challenging situations professionally
• Proficiency in using insurance claim software

Skills

• Customer service skills
• Insurance knowledge
• Technical skills (e.g., Microsoft Office)

Benefits

• Health insurance
• Paid time off
• Professional development opportunities

Pay

Salary range: $45,000 - $55,000 annually

Schedule

Full-time position, Monday through Friday, 8:00 AM - 5:00 PM