CSR- In office Sales Representative

About the role

Responsible for managing customer relationships in an office setting to sell insurance products. This includes providing quotes, handling claims, and ensuring customer satisfaction.

Responsibilities

• Manage customer relationships to close sales of insurance products
• Provide accurate and timely quotes and policy information
• Handle claims efficiently and professionally
• Ensure customer satisfaction through excellent service
• Participate in regular training sessions to stay updated on product offerings and industry trends

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field
• At least 1 year of experience in a sales or customer service role
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage time effectively

Qualifications

• Excellent problem-solving and decision-making skills
• Ability to handle multiple tasks simultaneously
• Passion for insurance and customer service

Skills

• Strong written and verbal communication skills
• Knowledge of insurance policies and procedures
• Proficient in using CRM software

Benefits

Comprehensive health insurance, dental, vision, and life insurance coverage. Retirement plan options, paid time off, and professional development opportunities.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate customer needs.