CS Returns Check In Assoc

Essential Functions And Responsibilities

• Unlock entry and dock doors in check in area when opening and close and lock them when closing.
• Review FLS Systems, NetSuite and the Check-In application for the delivery trip assigned; reviews delivery bills of lading for accuracy and ensures photos have been sent with BOL notes.
• Inspect furniture thoroughly, mark all areas of damage or defect, provide detailed description of the issue in their inspection report and administer proper disposition.
• Ensure driver has accurate documentation (i.e., state, sales #, bar-code #, quantity, mfg., style #, and problem) of item being returned along with the name of the Account Manager involved.
• Ensure that all pickups, exchanges, work orders and returns are properly set up.
• Create task for Account Manager when needed.
• Determine correct location or disposition for furniture based on issues surrounding return by consulting with the Account Manager, RMF, INV and the shop.
• Assist in wrapping, unwrapping and moving furniture as needed.
• Reconcile bays once product is moved.
• Finalize closing trip in FLS Systems; print carrier report, service tags, and auto-process documents; tag furniture correctly after paperwork has been processed.
• Gather necessary carts, tables or other tools needed to move products through check in area.
• Ability to operate weight scales and weigh furniture returned from deliveries.

Qualifications

• High School Diploma or equivalent with two or more years of related experience.
• College degree preferred.
• Three to five years’ experience working in Inventory, Inspections, or related field.