Cryogenic Process Specialist

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

About the role

The Cryogenic Process Specialist assists in the execution of drug substance freezing, drug substance shipments, QC sample shipments, and cell bank activities according to established work instructions and production records for the manufacture of therapeutic proteins in accordance with current Good Manufacturing Practices (cGMPs).

Responsibilities

• Perform operational and warehousing activities in the Devens site Cryogenic facility, including freeze–thaw processing steps and packaging/shipping of bulk drug substances or cold chain samples in accordance with defined process parameters and business requirements.
• Recognize deviations from accepted practice and lead/train other team members.
• Adhere to Good Manufacturing Practices and standard operating procedures, ensuring safe work practices and maintaining housekeeping and audit readiness.
• Support and/or lead deviations and safety investigations, demonstrating familiarity with all aspects of Cryogenics Process operation.
• Use and master process automation systems (e.g., Delta V, OSI/Pi Historian, MES Syncade) and supporting business systems (e.g., SAP, Infinity, Maximo).
• Ensure less experienced personnel comply with Standard Operating Procedures (SOPs) and work instructions, and complete training on time.
• Revise and create process documents, support routine process investigations independently, and review batch records for each manufacturing lot in conjunction with Quality representatives.
• Resolve issues and champion site-specific initiatives associated with work safety.
• Engage in and support a culture of continual improvement through ownership of process, equipment, and safety enhancements.
• Advise supervisors on improvements to optimize work processes.

Requirements

• Associate's degree required; Bachelor's degree preferred with 4+ years of experience.
• Knowledge of science (e.g., engineering, biochemistry, or related discipline) is a plus.
• A minimum of 4+ years of operations experience in a facility subject to Good Manufacturing Practices (GMP) regulations.
• Practical knowledge of GMP regulations and company Standard Operating Procedures (SOPs).
• Demonstrated proficiency in common computer tools such as word processing, spreadsheets, and web-based applications.
• Previous work experience where attention to detail and personal accountability were critical to success.

Skills

• Prior evidence of successful participation on work teams where collaboration and combined contribution were expected.
• Good interpersonal skills, attentiveness, and approachability.
• Maintains professional and productive relationships with area management and co-workers.

Pay

Devens - MA - US: $33.51 - $40.61 per hour (full-time employee basis). Additional incentive cash and stock opportunities may be available based on eligibility. The starting pay rate accounts for required skills, job location, work schedule, job-related knowledge, and experience. Final compensation will be determined based on demonstrated experience.

Benefits

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits:
  • Paid Time Off for US Exempt Employees: Flexible time off (unlimited, with manager approval) and 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio).
  • Paid Time Off for Phoenix, AZ, Puerto Rico, and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires (with manager approval), 11 national holidays, and 3 optional holidays.
  • Additional time off based on eligibility*: Unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Year’s Day.

*All global full- and part-time employees actively employed and paid directly by BMS at the end of the calendar year are eligible for the Global Shutdown.

Schedule

BMS has an occupancy structure that determines where an employee is required to conduct their work. This role is site-essential, requiring 100% of shifts onsite at the assigned facility. Onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture.