Jobs · Customer Service

Cruise Consultant (Fully Remote, Uncapped Commission, Paid Training)

The Cruise Web, Inc. · United States · 3 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

As a Remote Cruise Sales Consultant, you'll help clients plan the perfect cruise vacation through a consultative, relationship-driven sales approach. You'll drive results with high phone activity and exceptional follow-up skills, using Salesforce to manage leads, track performance, and communicate seamlessly. You'll continuously build and manage your sales pipeline, nurturing both new and repeat business.

Responsibilities

  • Help clients plan cruise vacations using a consultative, customer-first sales approach
  • Drive sales through high phone activity and strong follow-up skills
  • Use Salesforce CRM to manage leads, track performance, and communicate via phone, email, text, and WhatsApp
  • Build and manage your sales pipeline, nurturing new and repeat business

Requirements

  • Proven track record of sales success (cruise or travel experience is a plus but not required)
  • Strong consultative selling skills: asking the right questions, active listening, and offering tailored solutions
  • Ability to thrive in a high-call-volume, fast-paced remote environment
  • Excellent organizational and self-management skills for a home office setting
  • High computer proficiency and familiarity with CRMs (Salesforce preferred)
  • Flexibility to work occasional evenings and weekends to accommodate client schedules
  • Professional, quiet, and reliable work-from-home setup

Benefits

  • Uncapped commission with no income ceiling
  • Paid training and award-winning training programs
  • Dedicated Sales Support Desk to handle non-sales tasks
  • Fully remote work with flexible hours
  • Salesforce CRM and best-in-class sales tools
  • Clear career growth and advancement opportunities
  • Health, dental, and vision coverage with low employee contribution
  • 401(k) profit sharing
  • Free or reduced travel opportunities and recognition for sales, tenure, and performance

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