Cross Dock Crew

Position Overview

The Cross Dock Crew is responsible for accurate handling of inbound and outbound shipments to support on-time delivery, maintain accurate inventory, ensure efficient production flow, and optimize warehouse operations.

Job Duties

• Unload and load trucks manually or using material handling equipment
• Receive hard goods and live goods into the business system against purchase orders, and verify that quantities and quality of inbound products
• Facilitate proper sorting, labeling, scanning, handling, and storage of all inbound shipments
• Report any discrepancies on inbound shipments against purchase orders and support corrective action
• Operate material handling equipment (pallet jacks, forklifts, tow motors, etc.) safely and in compliance with company procedures
• Load outbound trucks and trailers in the correct sequence to support efficient delivery, ensuring on time and in full (OTIF) goals are met
• Collaborate with drivers, dispatch, operations teams, and warehouse team members to ensure accurate and timely movement of freight
• Maintain a clean, organized, and safe work area that meets OSHA and company safety standards
• All other duties as assigned

Qualifications And Education Requirements

• High School Diploma, GED, or relevant experience required
• Prior warehouse, cross-dock, logistics, or freight handling experience preferred
• Basic computer literacy or ability to learn scanning and warehouse systems
• Experience operating a tow motor and other material handling equipment
• Self-motivated with strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and adapt to change
• Strong communication and teamwork skills, including the ability to read and speak English
• Ability to work extended hours, weekends, or holidays as required by business volume
• Must be at 18 years old and able to pass a pre-employment background check and drug screen

Physical Environment & Requirements

• Work performed in a plant/production facility or outdoors; possible extreme heat/cold dependent on season
• Continuously requires ability to follow verbal and written instructions
• Frequently requires walking, lifting (up to 50lbs), carrying, reaching, kneeling, pushing/pulling (up to 200lbs), bending, and crouching
• Occasionally requires sitting, standing, fine dexterity, climbing and handling
• May require ability to operate machinery, drive vehicles (truck, car, van, tug, forklift) or use equipment such as hand tools, computers, or general business equipment
• CDL license or tug/forklift certification may be required