Crop Insurance Adjuster

Remote position based in Kansas, reporting to the Area Claims Supervisor.

About the role

ProAg has an exciting opportunity for a Crop Adjuster to join our team in Western Kansas. As a ProAg Crop Adjuster, you will make first contact with our policy holder on the farm or ranch that has just experienced a loss. You will work with our customer to complete field inspections, read maps and aerial photos, measure fields and storage bins, collect production records of farm commodities, and assess damage or loss. You’ll stick with each claim for each grower until the work is done and the claim is settled.

This position is remote, covering a territory in Kansas with up to 75% travel, occasionally beyond your assigned territory. You will work regularly in the field on farms, climbing grain bins, walking over rough terrain for long distances, and applying your judgment and understanding of ProAg's adjusting guidelines and policy provisions for Multi-Peril Crop Insurance, Crop Hail, and Named Peril policies.

Responsibilities

• Perform fact-finding to determine cause(s) and percentage of loss, exercising independent judgment in handling claims.
• Escalate unresolved issues or problems to the Area Claims Supervisor.
• Convey regulations and interpret procedures to claimants, agents, and industry professionals on claim situations.
• Effectively communicate ProAg’s position on developing industry topics such as new specialty crops or expanding coverage programs.
• Continuously expand your knowledge of RMA rules and regulations and ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulations.

Requirements

• High school diploma.
• Crop insurance experience in claims or compliance, or any ag-related experience and background.
• Analytical skills and attention to detail.
• Basic computer and internet application proficiency.
• Strong communication, negotiation, and conflict resolution skills.
• Reliable means of transportation and willingness to travel.
• Completion of Claim Adjuster Proficiency Program (CAPP) certification and/or applicable state licenses preferred.

Benefits

• Competitive salary and comprehensive benefits package.
• Comprehensive medical, vision, and dental coverage, effective on your first day of employment.
• Basic life and disability insurance.
• 401(k) plan with a 6% company match.
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off.
• Paid parental leave.
• Access to an award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription.
• Student loan matching program.
• Employee discount program.

About ProAg

ProAg, a member of the Tokio Marine HCC group of companies, is a financially strong and well-capitalized insurer with an AM Best rating of A++. With 100 years of service to our agents and insureds, we stand committed to integrity, loyalty, and customer service. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers, supporting those who create food, fuel, and fiber for the world.