CRO QA Analyst

About the role

We’re looking for a full-time CRO QA Analyst to execute development for our clients by understanding recommendations made by Conversion Team advisors and communicating specs and requirements to developers. You will ensure all released code is bug free, with all KPIs tracked in analytics. You will be working with our team of CRO and you will be mentored to become an eCommerce expert who is capable of guiding eCommerce sites towards more revenue, decreased costs, and increased customer loyalty. This is a remote position.

Responsibilities

• Testing
  • Take fully formed recommendations from Conversion Team advisors and work with developers and clients to build to specifications.
  • Manage test development queue, monitor and respond to developer questions, and clarify issues.
  • Perform QA of projects delivered by developers, checking against the project specs to ensure the project will meet the stated goals and without causing unexpected problems.
  • Verify all KPIs are tracked correctly in analytics to ensure accurate measurement of impact.
• Data Collection
  • Handle data collection to support the recommendations by setting up heatmaps or running polls and surveys.
  • Ensure all tools are properly installed via GTM at the beginning of each new client engagement.
• Process & Procedural Improvement
  • Suggest and help implement team and company process and procedural improvements to improve client services and company effectiveness and efficiencies.

Qualifications

• Experience with writing technical requirements for a development team
• Highly detail-oriented
• Ability to multitask and stay organized under pressure
• Excellent communicator and team player

Requirements

• Location: Remote
• Employment Type: Full-Time
• Minimum Experience: 2 Years