CRM Coordinator

This is a 100% remote, full-time role open to candidates in the United States.

About the role

The CRM Coordinator focuses on project tracking, scheduling, documentation, stakeholder follow-up, and cross-functional coordination. The work supports parking-service customer support, scheduling, billing, dispatch coordination, service records, and remote operations using remote-first systems, documented procedures, and digital communication tools.

Responsibilities

• Coordinate project tasks and documentation connected to parking-service customer support, scheduling, billing, dispatch coordination, service records, and remote operations support.
• Maintain timelines, action items, trackers, status updates, and shared files accurately.
• Schedule meetings or follow-ups and document decisions, owners, deadlines, and next steps.
• Identify delays, missing inputs, or routine risks and escalate them to the appropriate owner.
• Prepare concise project updates so remote teams can coordinate work efficiently.

Requirements

• Strong written communication and dependable professional follow-through.
• Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
• Ability to use email, spreadsheets, shared documents, CRM or other web-based business systems.
• Careful attention to accuracy, confidentiality, record quality, and task completion.
• Ability to learn role-specific tools and communicate questions, exceptions, or status updates promptly.

Skills

Strong candidates will be comfortable using skills such as:

• Project Coordination
• Project Management
• Scheduling
• Documentation
• Status Reporting
• Task Tracking
• Stakeholder Communication
• Microsoft Office

Pay

Base compensation: $45,000–$65,000 per year, depending on experience and qualifications.