CRM Coordinator

Toolad has an opening for a CRM Coordinator supporting advertising, creative campaigns, social media, events, client service, audience engagement, and performance reporting. This full-time position is 100% remote and open to candidates throughout the United States.

Responsibilities

• Maintain lead, prospect, customer, opportunity, and activity records accurately in the CRM.
• Research or qualify assigned prospects using approved criteria and record relevant business information.
• Coordinate follow-up emails, calls, meetings, demos, or handoffs for sales representatives across creative advertising and campaign work.
• Prepare quotes, proposals, account summaries, pipeline reports, or sales-support materials using approved information.
• Track open follow-ups, stalled opportunities, missing information, and next actions.
• Support recurring pipeline and activity reporting and help keep sales records complete and current.

Requirements

• Strong organization, customer communication, follow-up, and data-entry skills.
• Comfort using CRM systems, spreadsheets, email, calendars, and sales-support tools.
• Ability to manage a high volume of leads or follow-up tasks without losing documentation.
• Professional communication and clear handoffs to sales or account teams.
• Attention to detail when handling contact, opportunity, pricing, or pipeline information.
• A pre-employment background check is required.

Pay

$65,000 - $73,500 per year

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate