CRM Account Executive

About the role

The CRM Product Specialist is a quota-carrying, new-business hunter responsible for driving net new logo acquisition across DP360's Commercial Truck, Marine, Equipment and Recreational vertical markets. This is a full-cycle sales role; from prospecting and pipeline generation through discovery, demonstration, negotiation and close — selling DP360's operational software suite including CRM and Conversational AI solutions to dealership groups and operators.

Responsibilities

• Pipeline Generation & Prospecting
• Execute a balanced prospecting motion across self-sourced outbound, SDR qualified inbound, and channel/referral-sourced leads.
• Build and maintain a minimum 3x pipeline coverage ratio against quota at all times.
• Develop territory and account-level prospecting plans targeting Commercial (powersports, RV, marine, construction equipment) and Recreational verticals.
• Leverage referral networks within the broader Trader Interactive ecosystem to identify cross-sell and co-sell opportunities.
• Partner closely with SDR team to refine messaging, qualify inbound interest and convert MQLs to SQLs efficiently.
• Sales Execution & Deal Management
• Own the full sales cycle from initial discovery call through signed contract, typically 60-120 days depending on deal complexity.
• Conduct compelling discovery sessions to understand dealership workflow, technology gaps and performance objectives.
• Deliver tailored product demonstrations of DP360 CRM and Conversational AI tools to dealership operators, GMs, and ownership groups.
• Build multi-threaded relationships with economic buyers, champions and end users within prospect accounts.
• Develop and deliver ROI-based business cases and proposals aligned to each prospect's operational metrics and KPIs.
• Manage deal progression in CRM with accurate forecasting, stage discipline and pipeline hygiene at all times.
• Channel & Partner Collaboration
• Develop and nurture relationships with referral partners, OEM contacts and adjacent Trader Interactive business units to drive inbound deal flow.
• Coordinate with channel partners on joint pipeline reviews, co-selling motions and shared account strategies.
• Act as a DP360 brand ambassador at industry events, dealer associations and trade shows within target verticals.
• Cross-Functional Alignment
• Collaborate with the CRM Performance Manager (Customer Success) to ensure smooth post-sale handoff and maximize early customer engagement.
• Feed competitive intelligence, objection patterns and prospect feedback to Product, Marketing, Marketplace Sales and Leadership teams on a structured basis.
• Support go-to-market initiatives including beta launches, product releases and vertical-specific marketing campaigns.
• Partner with Marketing to refine ICP targeting, messaging and campaign effectiveness based on field insights.

Requirements

• 3–5+ years of quota-carrying SaaS sales experience in a full-cycle Account Executive or equivalent role.
• Demonstrated track record of consistent quota attainment at or above 100%.
• Experience selling operational or vertical SaaS solutions to SMB and mid-market customers ($15K–$75K ACV).
• Strong command of consultative selling methodologies (Challenger or equivalent).
• Proven ability to self-source pipeline through outbound prospecting in addition to working inbound and partner-referred leads.
• Excellent discovery, presentation, and negotiation skills with comfort presenting to C-suite and ownership-level buyers.
• Data-literate and CRM-disciplined — experience maintaining accurate pipeline in Salesforce, HubSpot or equivalent.

Bonus Points

• Experience selling into automotive, powersports, RV, marine, or equipment dealership verticals.
• Familiarity with CRM platforms, dealership management systems (DMS), or Conversational AI/messaging products.
• Background selling within a SaaS portfolio (e.g., Coupa, Anaplan, DealerSocket, VinSolutions, vAuto).
• Experience working in a channel-assisted or partner co-sell sales environment.
• Comfort with product-led growth motions and shorter, transactional deal cycles alongside complex enterprise sales.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: 3–5+ years of quota-carrying SaaS sales experience in a full-cycle Account Executive or equivalent role.
• Technical Skills: Proficiency in CRM platforms, dealership management systems (DMS), or Conversational AI/messaging products.

Skills

• Consultative Selling Methodologies: Challenger or equivalent.
• Outbound Prospecting: Self-sourced and partner-referred leads.
• Product Demonstrations: Tailored product demonstrations of DP360 CRM and Conversational AI tools.
• Deal Management: Managing deal progression in CRM with accurate forecasting, stage discipline, and pipeline hygiene.
• Channel & Partner Collaboration: Developing and nurturing relationships with referral partners, OEM contacts, and adjacent business units.
• Cross-Functional Alignment: Collaborating with CRM Performance Manager (Customer Success) and supporting go-to-market initiatives.

Benefits

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 2,500 team members worldwide, and our CAR Group Tour means you might just find yourself working in one of those businesses sometime soon.
• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

Pay

Commensurate with experience.

Schedule

Remote North America

Department

DP360CRM

Locations

Remote North America