Critical Systems Technician II, Connected

About the role

A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.

Responsibilities

• Assist with battery replacements and new installations.
• Assist with preventative maintenance of batteries with minimal disruption to customer.
• Assist in the warehouse when needed.
• Interact effectively with internal and external customers.
• Follow operational, maintenance, and emergency methods of procedure (MOPs).
• Ensure strict adherence to critical facility work rules and safety procedures.
• Use hand and general maintenance tools and equipment.
• Keep job site clean during replacement, installs, and maintenance.
• Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
• Work from schematic diagrams, sketches, and verbal instructions.
• Learn how to disconnect and connect sealed batteries in cabinets and open racks.
• Learn how to build flooded cell battery racks and spill containment systems.
• Learn how to install flooded cell batteries onto rack systems in the customer's critical space.
• Learn how to enter pre-installation test readings into reporting format via laptop computer.
• Learn how to collect data from PM services and import into files for reporting purposes.
• Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance, and repairs with minimum direct supervision to DC battery systems.
• Regular and reliable attendance is an essential job function.
• Other duties as assigned by Services Management.
• Travel approximately 50% or more.

Requirements

• High School Diploma.
• Clean driving record.
• Safe operation of department equipment.
• Elementary fix/repair techniques based on directed supervision.
• Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry.
• Complete training on:
  • Use of Digital multimeter for AC and DC diagnostic measurements.
  • Use of Amp Clamp and flexible CT in DC and AC measures.
  • Use of Alber Cellcorder for battery testing and maintenance tool for various battery designs and chemistries.
• Show understanding of proper use of:
  • Isolation devices to control available voltage potentials.
  • Necessary use of Arc-Flash suit and PPE.
• Show competency in the connections of series, parallel, and series-parallel battery strings.
• Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
• Must be a US citizen.

Skills

• Proficient knowledge of Microsoft Office including Word and Excel.

Certificates and Licenses

• OSHA 10-hour certification.
• NFPA-70E Safety Training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit; standing and walking is required.
• The noise level in the work environment is usually moderate.
• Must lift and carry up to 50–70 pounds.
• Must occasionally lift and move up to 100 pounds.

Benefits

• Health Benefits (Medical, Dental & Vision Insurance).
• Flexible Spending Account Options.
• 401K Plan.
• Employer paid Life & Disability Insurance.
• Paid Time Off.
• Employee Referral Program.
• Employee Assistance Program (EAP).