Critical Systems Technician II,Connected

About the role

A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.

Responsibilities

• Assist with battery replacements and new installations.
• Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
• Assist in the warehouse when needed.
• Interact effectively with internal and external customers.
• Follow operational, maintenance and emergency methods of procedure (MOPs).
• Ensure strict adherence to critical facility work rule and safety procedures.
• Ability to use hand and general maintenance tools and equipment.
• Keep job site clean during replacement, installs, and maintenance.
• Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
• Work from schematic diagrams, sketches, and verbal instructions.
• Learn how to disconnect and connect sealed batteries in cabinets and open racks.
• Learn how to build flooded cell battery racks, and spill containment systems.
• Learn how to install flooded cell batteries onto rack systems in the customers critical space.
• Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
• Learn how to collect data from PM services and import into files for reporting purposes.
• Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC battery systems.
• Regular and reliable attendance is an essential job function.
• Other duties as assigned by Services Management.
• Travel approximately 30% or more.
• Must be a US Citizen.

Requirements

• High School Diploma.
• Clean driving record a must.
• Safe operation of department equipment.
• Elementary fix/repair techniques based on directed supervision.
• Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry.
• Complete training on:
  • Use of Digital multimeter for AC and DC diagnostic measurements.
  • Use of Amp Clamp and flexible CT in DC and AC measures.
  • Use of Alber Cellcorder for use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries.
• Show understanding of proper use of isolation devices to control available voltage potentials.
• Necessary use of Arc-Flash suit and PPE.
• Show competency in the connections of series, parallel, and series-parallel battery strings.
• Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
• Computer Skills: Proficient knowledge of Microsoft Office including Word, Excel.
• Certificates And Licenses: OSHA 10-hour certification; NFPA-70E Safety Training.
• Supervisory Responsibilities: No Supervisory Responsibilities.
• Physical Demands: While performing the duties of this job, the employee is regularly required to sit; standing and walking is required. Noise level usually moderate. Must lift and carry up to 50–70 pounds; occasionally lift and move up to 100 pounds.

Benefits

• Competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage.
• Health Benefits - (Medical, Dental & Vision Insurance).
• Flexible Spending Account Options.
• 401K Plan.
• Employer paid Life & Disability Insurance.
• Paid Time Off.
• Employee Referral Program.
• Employee Assistance Program (EAP).