Critical Systems Portfolio Manager

Key Responsibilities

• Successfully execute our mission critical project portfolios as it relates to the comprehensive oversight of turnkey execution within our Carrier/ALC HQ portfolio.
• Performs on-site services for new and existing clients and acts as local on-site Carrier representative to the customer's organization.
• Troubleshoots complex technical problems and issues and recommends actions to company or customer representatives.
• Affords product needs in accordance with customer specifications.
• Acts as the expert in product knowledge/subject matter expert and performs complex diagnostic procedures.
• Interprets test information to resolve complex design/system related problems and ensure continuous improvement.
• Provides input to business decisions regarding servicing of customer equipment and customer service philosophy.
• Manages statement of work to meet customer and contract requirements.
• Assists managers to optimize the usage of manpower, standard time, equipment and energy.
• Ensures on-time/on-budget execution of assigned projects.
• Oversight of ALC distribution network (Branches and Dealers).
• Assists in logistical and supply chain planning for each project in portfolio.
• Assists sales organization with new project RFP’s

Required Qualifications

• Bachelor's Degree
• 10+ years of experience in the HVAC industry
• Possess and maintain valid driver’s license

Preferred Qualifications

• Master's degree or higher in a business or construction discipline and 7+ years’ experience in the HVAC controls industry with a Bachelor's Degree in Business or Construction
• Possess and maintain the ability to report to assigned work location reliably
• Willingness and ability to travel 25% of average workweek, including air travel, overnight hotel stays, and unexpected travel when required.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.