Critical Facility Manager

About the role

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We are currently seeking a dynamic and experienced Critical Facility Manager to join our team and drive our relationships with hyperscale clients to new heights.

Responsibilities

• Commands a critical Infrastructure Subject Matter Expert (SME) presence.
• Regularly displays command and control of the critical facility operations.
• Fully embraces Salute’s Critical Facility Program Methodology (“The ”) and the self-performance philosophy.
• Continually demonstrates leadership leading Data Center Engineers, Data Center Technicians, and suppliers in achieving a Culture of Excellence.
• Continually leads by example and actively participates in on-going professional development and promotes the same level of engagement among the Data Center Operations Team.
• Provides direct, on-site, coordination, supervision, and project management support for critical facility operations of a data center environment.
• Accepts direct accountability for the management and operations, preventative maintenance implementation, and, and cycle management of critical assets associated with a data center environment.
• Implements Salute Data Center Operations and secures 100%site adoption by all Data Center Technicians, and suppliers.
• Tracks Critical Facility metrics and KPI’s and delivers to Site Director.
• Anomalies or discrepancies are reported to the Site Director immediately upon determination.
• Manages preventative maintenance schedules, corrective maintenance actions, and break-fix incident response for all critical facility related systems.
• Identifies critical spare parts inventory needs and track son-hand supply and usage deployment using the CMMS Platform.
• Participates in regular updates and an annual refresh of Playbook standard processes and best practices.
• Coordinates suppliers when required and ensures compliance with the Salute Data Center Operations Playbook to ensure proper alignment with Salute approved process and industry best-practices when providing, preventative, corrective, or emergency maintenance services at a client’s critical facility.
• Accountable for operating and protecting the client’s/tenant ’critical load, delivering 100%uptime while also delivering 100%client satisfaction.
• Responsible for creating Method of Procedure’s (’s), Standard Operating Procedure’s (’s), and Emergency Operating Procedure’s (’s)and maintaining those in their most current state in the Critical Works™(CMMS) Platform.
• Creates, publishes, maintains, Critical Facility Work Rules and refreshes annually; while ensuring that Data Center Engineers, Technicians, and Suppliers fully comply with the Critical Facility Work Rules.
• Directly accountable for ensuring safety compliance of all processes, systems, preventative measures, and adherence by site personnel and suppliers to Salute Environmental Health and Safety Policies.
• Develops and implements an equipment Life Cycle Replacement Strategy using the CMMS Platform.
• Takes responsibility for(on-site) vendor management and performance standards.
• Takes Responsibility for ensuring vendors adhere to The Playbook, Critical Facility Work Rules, and all EH&S Policies associated with the site.

Qualifications

• A minimum of 5+ years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.
• A high school diploma or general education degree (GED) and two+ years’ experience in electrical systems, refrigeration and/or HVAC.

Skills

• High school diploma or general education degree (GED).
• Two+ years’ experience in electrical systems, refrigeration and/or HVAC.
• Good observation skills and problem-solving ability.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance, a Health Savings Account (HSA), gym discount, mental health resources, discounted group life & AD&D, discounted group short & long-term disability, a 401(k) retirement matching plan, paid holidays, and parental leave. Final compensation will be determined by job-related factors consistent with applicable law.