Critical Operations Engineer II (Night) (SV9)

About the role

Coresite empowers a more connected future through high-performance data centers and interconnection solutions. We are recognized as a trusted partner in digital transformation, offering strategically located facilities and innovative services to enable businesses to connect, collaborate, and grow.

We foster a collaborative environment where every team member is valued, and we promote operational excellence, innovation, and teamwork. The position involves operating, maintaining, and troubleshooting critical data center systems to ensure uptime and reliability.

Responsibilities

• Operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability.
• Perform facility inspections, respond to abnormal conditions, and document findings.
• Track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance.
• Support electrical distribution from utility and generator switchgear through UPS and customer load.
• Maintain and coordinate work on generators, switchgear, UPS, STS, ATS, PDUs, transformers, and power circuits.
• Operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems.
• Support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.
• Monitor wet sprinkler and double-interlock pre-action systems and associated detection devices.
• Support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling.
• Partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.
• Manage trouble tickets, incidents, and customer requests.
• Provide technical guidance and operational leadership to less experienced team members during routine operations, maintenance activities, and incident response.
• Contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence.

Requirements

• Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively.
• Self-motivated, dependable, and accountable with a strong work ethic.
• Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams.
• Commitment to safety, quality, and operational excellence.
• Clear written and verbal communication skills.
• Strong understanding of data center electrical and mechanical infrastructure.
• Advanced understanding of the interaction between electrical, mechanical, UPS, generator, and BAS/BMS systems and the ability to assess operational impacts across interconnected systems.
• Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements.
• Comfortable using hand tools, electrical test equipment, and standard computer applications.

Qualifications

• High School Diploma or greater.
• 2-5 years of experience in the data center industry.
• Proven hands-on experience with large commercial or industrial electrical and mechanical systems.
• Strong fit for candidates with experience in the military with HVAC or Electrical training.

Skills

• Strong troubleshooting and problem-solving skills.
• Self-motivated, dependable, and accountable.
• Team-oriented mindset.
• Commitment to safety, quality, and operational excellence.
• Clear written and verbal communication skills.
• Strong understanding of data center electrical and mechanical infrastructure.
• Advanced understanding of the interaction between electrical, mechanical, UPS, generator, and BAS/BMS systems.
• Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements.
• Comfortable using hand tools, electrical test equipment, and standard computer applications.

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage.
• Dental insurance through Delta Dental.
• Vision insurance through VSPT.
• Telemedicine through MDLive for Cigna.
• Healthcare and dependent care flexible spending account (FSA) plans.
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan.
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.
• Discretionary annual bonus and equity incentive plan.
• Employee stock purchase plan (ESPP) with a 15% discount.
• 16 days of paid time off (PTO).
• 11 paid company holidays and additional floating holidays.
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave.
• Free parking or a company contribution toward a public transit pass.
• Additional perks such as wellness reimbursement program, technology stipend, educational reimbursement program, giving back, financial management, counseling and caregiving programs, referral bonus, discounts, and pet insurance.