Critical Operations Engineer I (Swing) (MI2)

Critical Operations Engineer I

We are currently hiring for the Swing Shift 2:00 PM - 10:00 PM Sunday-Thursday.

• We operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability.

• We perform facility inspections, respond to abnormal conditions, and document findings.

• We track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance.

• We support electrical distribution from utility and generator switchgear through UPS and customer load.

• We assist with maintenance activities involving generators, switchgear, UPS, STS, ATS, PDUs, transformers, and power circuits.

• We perform customer power adds, disconnects, and related infrastructure support activities.

• We operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems.

• We support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.

• We monitor wet sprinkler and double-interlock pre-action systems and associated detection devices.

• We support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling.

• We partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.

• We provide advanced remote hands, manage trouble tickets, incidents, and customer requests.

• We contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence.

Required Knowledge, Skills and Abilities

• Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively.

• Self-motivated, dependable, and accountable with a strong work ethic.

• Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams.

• Commitment to safety, quality, and operational excellence.

• Clear written and verbal communication skills.

• Working knowledge of data center electrical, mechanical, and BAS/BMS infrastructure and systems.

• Strong understanding of data center electrical and mechanical infrastructure.

• Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements.

• Comfortable using hand tools, electrical test equipment, and standard computer applications.

Preferred Experience

• Electrical distribution systems including generators, switchgear, UPS, STS, ATS, PDUs, and transformers.

• Mechanical systems including chilled water, HVAC, CRAC/CRAH, humidification, pumps, VFDs, cooling towers, and heat exchangers.

• Fire protection systems including wet sprinkler and double-interlock pre-action systems.

• BMS, PLC controls, and integrated monitoring systems.

• Fiber and copper cabling installation, termination, and testing.

• Proficiency with fiber optics, structured cabling, and telecommunications infrastructure.

Physical Demands

• Stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear.

• Occasionally lift and/or move up to 50 pounds.

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage.

• Dental insurance through Delta Dental.

• Vision insurance through VSPT.

• Telemedicine through MDLive for Cigna.

• Healthcare and dependent care flexible spending account (FSA) plans.

• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan.

• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.

• Discretionary annual bonus and equity incentive plan.

• Employee stock purchase plan (ESPP) with a 15% discount.

• 16 days of paid time off (PTO).

• 11 paid company holidays and additional floating holidays.

• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave.

• Free parking or a company contribution toward a public transit pass.

Additional Perks

• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family.

• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives.

• Technology Stipend: $100 monthly stipend.

• Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year.

• Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements.

• Discounts: Discounts, cash back offers and perks on thousands of brands.

• LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos.

General Statements

• Applicants must be currently authorized to work in the United States on a full-time basis.

• The employer will not sponsor applicants for work visas.