Critical Facility Shift Manager

About the role

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. You are a strategic, driven and experienced Facility Shift Manager, with the skills, clarity of thought, and ambition to turn our vision into reality. You are a strong believer in the transformative power of technology and equally, the importance of everyday interpersonal connections and listening. You are a team player, with ambition to grow into an engaging and motivating leader, capable of creating the conditions for people to deliver and realize their potential.

Responsibilities

• Monitor all engineering assets at the data center by following regulations and guidelines set out in Yondr’s maintain and operate model.
• Monitor service provider and contractor works and operations by liaising with all parties, to ensure any proposed works are delivered in compliance with statutory regulation and in line with the site policy including client rules, processes and procedures.
• Work a shift pattern based 24/7, providing cover for peers as required.
• Shifts are Monday through Friday with flexibility to take over nights, holidays and weekends as needed.
• Escalate and communicate appropriately incidents to nominated persons in the procedure.
• Assist the service provider and contractors in root cause analysis of incidents.
• Assist the service provider with planning requirements relating to projects and planned maintenance.
• Assist in the planning of works which fall under the remit of shift work flows, PPM, incident reporting, incident management and attendance.
• Provide oversight of any planned and unplanned activities.
• Proactively work towards and meet the performance objectives of the service delivery for the client.
• Report on health and safety aspects particular to shift duties.
• Record all maintenance tasks performed (complete and incomplete) including any necessary reports in reference to repairs and preventative schedules.
• Provide reports at the end of every shift.
• Support the Critical Service Manager with feedback and suggestions for improvement.
• Assist with technical improvement and discussions around all aspects of delivery on site.

Qualifications

• Multi‑skilled with mechanical, electrical and controls knowledge.
• Specific knowledge in the safe operation and maintenance of high and medium voltage switchgear, UPS, PDUs, CRACs, cooling towers, chillers, generators, automatic transfer switches, double‑interlock pre‑action fire systems, etc.
• Experience with building automation/monitoring systems, navigating and manipulating graphical interfaces, basic understanding of PID loops and how they operate within a data center, and understanding the difference between digital and analog inputs.
• Ability to read and understand one‑line diagrams.