Critical Facility Engineer (Data Center)

About the role

We are seeking a Critical Facility Engineer (Data Center) to join our team. This role involves assisting in maintaining continuous up-time of the Data Center by monitoring and responding to alarms caused by faults and failures in critical systems.

Responsibilities

• Operate, monitor, and support critical facility systems including UPS systems, generators, switchgear, PDUs, ATS/STS equipment, HVAC systems, chillers, CRAH/CRAC units, pumps, cooling towers, fire detection, fire suppression, and building automation systems
• Perform visual inspections and readings of equipment and systems to ensure reliable data center operations
• Respond to alarms on critical systems throughout the facility and troubleshoot and take necessary actions to maintain critical Data Center systems
• Contact appropriate vendor and/or contractors to respond
• Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule
• Assist with troubleshooting electrical, mechanical, and environmental issues that may impact data center uptime or customer service availability
• Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors

Requirements

• 4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations
• 2+ years of hands-on data center experience in critical facilities operations, maintenance, or a closely related mission-critical environment
• Ability to utilize Microsoft Office Software including Microsoft Word, Excel, Power Point, and Teams
• High school diploma or equivalent required; technical school, trade certification, military technical training, or related coursework preferred

Experience That Would Be Great To Have

• Familiarity with building management systems, electrical power monitoring systems, CMMS platforms, and service ticketing systems
• Knowledge of UPS systems, generators, switchgear, chillers, CRAH/CRAC units, cooling towers, fire alarm systems, and fire suppression systems
• Experience working with vendors, reviewing service reports, escorting contractors, and supporting maintenance or repair activities
• Understanding of industry safety standards and best practices, including OSHA, NFPA 70E, and lockout/tagout procedures
• Technical certifications related to electrical, HVAC, mechanical systems, data center operations, or critical facilities maintenance

How You’ll Work

This role is an on-site position. Fiserv values in-person collaboration as an essential part of the onboarding experience and overall productivity. This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. This role requires use of a computer and audio equipment.

Important Info About This Role

• Must be able to lift 50 pounds and climb ladders while working at heights of 6 to 12 feet and stand on your feet for the majority of your shift
• Willingness to work flexible hours, including nights, weekends, and holidays, as needed to support 24/7 data center operations
• The role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington
• All offers of employment are contingent on standard background checks

Equal Opportunity Employer

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.