Critical Facilities Technician - 12 HR Night Shift

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development, and operation of data centers and other mission-critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient, and technologically advanced mission-critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey, and outsourced critical systems operations. Founded in 1998, Ascent provides fast-track services including project programming, design management, facility assessment, development and construction management, commissioning, and ongoing maintenance operations.

About the role

Assist in providing on-site field coordination, supervision, and project management support for the operation of a critical facility in West Des Moines, IA. This role involves managing mission-critical equipment, systems integration (life safety, mechanical, plumbing, and power), and ensuring facility uptime (99.9999%) while identifying cost-saving opportunities.

Responsibilities

• Assist in managing preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.
• Oversee and coordinate sub-contractors to ensure proper installation of equipment and delivery of maintenance services.
• Troubleshoot emergencies, equipment problems, and technical issues; organize and oversee resolutions.
• Provide ongoing technical support, management, and oversight of vendors as necessary.
• Complete daily, monthly, bi-monthly, quarterly, semi-annual, and annual inspections and maintenance, including:
  • Filter changes
  • Generator operating tests
  • UPS/ATS/STS transfer tests and operation
• Provide field technical support related to redundancy, reliability, and maintainability for the facility, focusing on current needs, long-term objectives, and strategic planning.
• Assist in the development and implementation of Ascent’s Change Control Program, including Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development.
• Assist the Critical Facilities Manager (CFM) and/or Assistant Critical Facilities Manager (ACFM) in:
  • Administration of onsite Critical Facility Work Rules
  • Vendor onboarding and familiarization
  • Safety inspections and adherence to Ascent safety policies
  • Administrative policies/procedures and Scope of Work standards
  • Spare parts management and reporting development
  • Life Cycle Replacement Strategy
• Support overall site operation of the facility.

Requirements

• 2+ years of experience as a Critical Facilities Technician or other relevant experience.
• High School Diploma or equivalent required; BS or Technical Degree in Mechanical or Electrical Field or related field preferred.
• Knowledge of construction planning, mechanical or electrical systems, building controls, fire systems, and security systems.
• Knowledge of building automation systems.
• Electrical/HVAC certifications preferred.
• Technical proficiency in planning and scheduling, with excellent organizational skills.
• Strong communication skills and the ability to lead coordination meetings.
• People skills, good judgment, and flexibility.
• Ability to work cooperatively with internal administration groups and effectively engage with customers and contractors.
• Proficiency with MS Excel, MS Word, MS Project; knowledge of AutoCAD is a plus.

Benefits

• Medical, dental, and vision insurance
• Short-term/long-term disability (STD/LTD) and life insurance
• 401(k) retirement plan
• Paid time off (PTO) and paid holidays
• Casual work environment

This position reports to the Critical Facilities Manager.