Critical Facilities Tech

About the role

The Critical Facility Technician (CFT) is a specialized role responsible for maintaining the uninterrupted operation of mission-critical facilities like data centers. They ensure that heavy mechanical and electrical infrastructure—such as power generators, cooling systems, and switchgears—runs efficiently to prevent equipment downtime.

Responsibilities

• Perform preventative, predictive, and corrective maintenance on electrical, mechanical, and HVAC systems.
• Understand and operate/isolate/start up: MV/LV Distribution Boards, MV/LV Breakers, UPS, Generator, Batteries, STS, ATS, AHU, Chillers, Humidifiers, CRAC Units, Fuel Systems, ASCO Systems, BMS System, VESDAs and Fire Alarm System.
• Act as a first responder to power outages, equipment alarms, or cooling failures to prevent system downtime.
• Continuously evaluate data center conditions (temperature, humidity, power consumption) to ensure optimal performance.
• Supervise external contractors and ensure their work complies with strict security and safety standards.
• Log data center rounds, manage ticketing queues, conduct risk and hazard analyses, and strictly adhere to Standard Operating Procedures (SOPs).
• Navigate BMS system platforms (e.g., Niagara Tridium, Siemens, Johnson Controls), interpret alarms, and perform controlled shutdowns/start-ups/equipment rotations.

Qualifications

• Minimum of three years' experience in mission-critical environments, facility maintenance, or military technical roles.
• Deep understanding of critical infrastructure equipment, including Uninterruptible Power Supplies (UPS), backup generators, switchboards, and HVAC/chiller units.
• Ability to read blueprints, building plans, and schematics.
• Ability to read and comply with work orders concerning service, modification, or installation of equipment.
• Proficiency with CMMS software for tracking and documenting work orders, repairs, and maintenance activities.
• Ability to use a variety of power tools, hand tools, measuring and testing instruments, and meters safely.
• Must have a government security clearance or ability to obtain upon hire.

Education and Certification

• High school diploma or GED required; Associates or Bachelor's degree in engineering or related field desired.
• At least one of the following is required (both is a plus):
  • Journeyman Electrical License
  • Master HVAC Mechanic License

Physical Requirements

• Work environment may include exposure to dust and varying temperatures.
• Work both inside and outside, sometimes in inclement weather conditions.
• Ability to lift up to 50 pounds with or without assistance.
• Constant walking and standing for extended periods; reaching, bending, pushing, pulling, climbing, kneeling, and balancing may be required.
• Significant hand and finger dexterity; ability to work in tight/confined spaces.
• Ability to use/carry ladders up to 30 feet in length.

Schedule

• Full time (40 hours per week) with potential shift work including weekends.
• Ability to work overtime as needed.
• Designated as essential personnel; may be required to remain at or report to the facility during institutional emergencies.