Critical Facilities Manager

About the role

The Critical Facilities Manager is a senior-level, hands-on leadership role responsible for the operational integrity, resilience, and compliance of all backup power and electrical infrastructure across OCVI — covering the HFC network, wireless cell sites, and Central Office facilities across St. Thomas, St. John, and St. Croix.

Responsibilities

• Serve as the primary technical authority for all low, medium, and high voltage electrical systems — cell sites, COs, HFC nodes, and associated facilities.
  • Maintain all sites at or below the 5-ohm compliance threshold.
  • Manage medium voltage cable installation, splicing, and terminating across the company's HV/MV footprint.
  • Maintain full compliance with NFPA 70, NFPA 70E, OSHA electrical standards, and all applicable USVI and federal codes.
  • Conduct load calculations, arc flash assessments, and electrical hazard evaluations.
  • Develop and maintain site-specific electrical safety documentation.
  • Serve as the company's OSHA electrical compliance authority — verify all personnel and contractor qualifications before work commencement.
• Manage backup power systems: diesel and propane generators, Alpha Gens, UPS, battery plants, ATS, and SPDs across the full OCVI territory.
  • Develop and manage a comprehensive PM program for all generators, batteries, ATS, and SPDs — calibrated for active daily-use under WAPA load shedding.
  • Manage the Alpha Gen propane refueling program — bi-weekly routing, tank swap logistics, supplier coordination, and consumption tracking.
  • Maintain all diesel sites at or above the 96-hour uptime fuel standard.
  • Oversee fuel treatment (biocide/stabilizer) and FMS sensor infrastructure.
  • Lead battery lifecycle management — wet cell, VRLA, and lithium systems.
  • Oversee replacement programs and procurement.
  • Oversee generator load bank testing (monthly runtime, annual full-load), ATS monthly function testing, and Alpha Gen uptime upgrade program (lithium + smart switching).
• Perform and oversee certified tower climbing — antenna work, equipment installation, cable management, and at-height inspections.
  • Oversee wireless cell site power systems — DC plants, rectifiers, battery strings, ATS, and generator interconnect.
  • Lead PTP/PTMP microwave transmission construction, commissioning, O&M, path alignment, and fault resolution across the OCVI territory.
  • Lead tower site safety assessments and field hazard evaluations.
  • Ensure all at-height work is performed by OSHA-certified personnel.
• Lead day-to-day field execution across St. Thomas, St. John, and St. Croix — directing technicians, maintenance staff, and subcontractors.
  • Develop and maintain site-by-site maintenance schedules, deficiency tracking registers, and SLA-compliant documentation across all site types.
  • Manage inter-island scheduling and logistics, including ferry coordination for St. John operations.
  • Lead field-level CAPEX execution — generator installs, battery replacements, FMS build-outs, MV upgrades, tower installs, and microwave link deployments.
  • Manage contractor procurement and oversight — vetting qualifications, OSHA certifications, work quality, and acceptance testing.
  • Lead pre-storm preparedness, post-storm damage assessment, emergency power restoration, and inter-island emergency logistics under disaster conditions.
  • Maintain Critical Facilities Emergency Response Plans and brief leadership on readiness status before, during, and after significant grid or weather events.
• Serve as OSHA compliance authority for all electrical, tower, and construction activities — internal and contractor personnel.
  • Manage LOTO program, safety audits, incident tracking, OSHA recordables, and root cause analysis.
  • Provide weekly CTO execution dashboards — site status, compliance metrics, fuel/uptime readiness, open deficiencies, and escalations.
  • Maintain comprehensive records: equipment inventories, PM logs, grounding test results, fuel data, generator runtimes, and battery replacement records.

Qualifications, Knowledge, Skills And Abilities

• Education: Associate degree or higher in Electrical Engineering Technology, Telecommunications Engineering, or related technical field preferred. OR High school diploma / equivalent with 10+ years as an OSHA Qualified Electrician in commercial, industrial, or telecom environments. Military or federal technical training (NAVFAC, USACE, Seabees, Army Corps) accepted in lieu of degree.
• Mandatory Licensure & Certifications: OSHA Qualified Electrician — active and in good standing OSHA 30-Hour Construction Safety & Health (OSHA card) NFPA 70 / National Electric Code (NEC) proficiency Certified Tower Climber — NATE, TIRAP, or equivalent OSHA Permit-Required Confined Space Entry NAVFAC/USACE Construction Quality Management (CQM) — preferred NFPA 70E — Electrical Safety in the Workplace — preferred Medium Voltage Cable Installation, Splicing & Terminating — preferred Generator/UPS vendor certs (Caterpillar, Cummins, Generac, Eaton) — plus BICSI RCDD, OSP, or Data Center Design credentials — plus Technical Requirements: Electrical & Power (Heavy Emphasis) Medium voltage (MV) systems — cable installation, splicing & terminating (5kV–35kV) Low voltage — panel work, load calculations, service entrance, distribution, conduit Backup power systems: diesel/propane generators, UPS, ATS, SPD, rectifiers, DC plants Battery technologies: wet cell, VRLA, LiFePO4, BMS Fuel Management Systems (FMS) — commissioning, sensor repair, NOC telemetry Grounding systems — resistance measurement, rod installation, bonding, NEC/FCC compliance Generator PM — oil/filter changes, load bank testing, fuel treatment, ATS functional testing Electrical schematics, one-line diagrams, load schedules, and as-built drawings NFPA 70E — arc flash, electrical hazard assessment, LOTO implementation OSHA 29 CFR 1910 & 1926 standards compliance Technical Requirements: Telecommunications & Safety PTP/PTMP Microwave Transmission — construction, commissioning, O&M, path alignment HFC network power systems — node power supplies, headend equipment Wireless cell site infrastructure — antennas, RRUs, DC power plants Fiber optic systems — splicing, termination, OTDR testing, OSP standards CO infrastructure — power systems, HVAC, fire suppression, physical plant OSHA Confined Space Entry (permit-required) EM 385-1-1 Safety & Health — 40-hour training preferred NAVPAC Construction Safety Hazard Awareness Hazmat handling — diesel, propane, wet cell battery acid, USVI/EPA disposal compliance Fall protection — tower climbing, aerial lift, elevated work platform safety

Physical, Travel & Other Requirements

• Lift/carry up to 50 lbs. regularly, 75 lbs. with assistance.
• Climb communication towers — tower climbing certification required.
• Work in confined spaces, generator rooms, and vaults.
• Work outdoors in tropical heat, humidity, and post-storm conditions.
• Maintain full PPE compliance required: safety glasses, hard hat, gloves, steel-toed boots, arc flash PPE, harness, and climbing gear.
• Travel Regular inter-island travel across St. Thomas, St. John (ferry required), and St. Croix. Off-island travel for training, certification, or procurement may be required.
• Travel to remote and post-storm-damaged locations is a routine expectation.
• Other Island and tropical climate experience strongly preferred — USVI, Caribbean, Guam, or similar environments.
• Ability to work non-standard hours including evenings, weekends, and emergency on-call.
• Valid driver's license with clean record required.
• Proficiency with Microsoft Office and mobile devices.
• Strong written and verbal communication skills across field and leadership audiences.