Critical Facilities Engineer

About the role

Data centers are considered critical facilities. The infrastructure we operate supports organizations that depend on continuous uptime, including healthcare, public safety, cloud, and enterprise services. Simply put—we cannot go dark. In this role, you will help operate, maintain, and improve the electrical, mechanical, and cooling systems that keep our facilities running safely and reliably.

Responsibilities

• Perform preventive and corrective maintenance on critical facility infrastructure
• Maintain and operate electrical and mechanical systems
• Support operation of systems including UPS, generators, switchgear, HVAC, chillers, CRAH/CRAC units, fire and life-safety systems, and Building Monitoring Systems (BMS)
• Execute maintenance procedures, work orders, circuit installations, and equipment repairs
• Develop and follow maintenance documentation including MOPs, scripts, permits, and site logs
• Cover vendor activities to ensure work is completed safely and in accordance with Equinix standards
• Identify operational risks, single points of failure, and opportunities for infrastructure improvement
• Support infrastructure projects, equipment upgrades, and operational excellence initiatives
• Collaborate across Operations, Engineering, and Security teams to ensure facility reliability
• Participate in a 24x7 operational environment, including shift work, on-call support, weekends, holidays, and emergency response as required

Requirements

Experience working in facilities, industrial operations, manufacturing, military, building engineering, mission-critical environments, or data centers

Knowledge of electrical, mechanical, HVAC, controls, or building systems

Strong troubleshooting and problem-solving skills

Experience following operational procedures and safety practices

Strong communication and teamwork skills

Customer-focused mindset with the ability to remain calm under pressure

Ability to lift up to 50 pounds and perform physical activities such as climbing, bending, and working in equipment spaces with or without reasonable accommodation

Preferred Qualifications

• Data center or mission-critical facility experience
• Experience with UPS, generators, switchgear, chillers, CRAH/CRAC systems, BMS, or EPMSTS
• Trade school, military technical training, apprenticeship, or engineering-related education
• Electrical, HVAC, mechanical, or facilities certifications
• Experience leading maintenance activities or mentoring technical personnel