Jobs · Information Technology · North Carolina

Critical Environment Specialist

JLL · Charlotte, NC · 1 mo ago
On-siteInformation TechnologyFull-time

About the role

The Critical Environment Specialist provides advanced hands-on technical expertise and operational support for mission-critical engineering operations at an assigned data center or critical facility within the Wells Fargo portfolio. You will ensure delivery of high-quality engineering services through direct execution of critical system operations and maintenance, support operational excellence with a focus on maximum uptime and reliability, and contribute to achievement of client and organizational objectives. This position requires strong technical expertise in critical environment systems, advanced hands-on operational skills, developing leadership capabilities, and commitment to operational excellence through adherence to established procedures and safety protocols while maintaining stringent uptime requirements for 24/7/365 operations.

Responsibilities

  • Provide advanced hands-on technical expertise and operational support at assigned site during scheduled and emergency activities, ensuring alignment with operational standards and stringent uptime requirements for mission-critical facilities
  • Execute day-to-day hands-on engineering operations with excellence and consistency in all critical environment engineering activities including 24/7/365 operations support and shift coverage
  • Directly operate and maintain critical facility infrastructure including UPS systems, emergency power generation, precision cooling, fire suppression, and building automation systems to deliver exceptional service quality
  • Monitor and respond to real-time system performance including equipment runtime hours, alarm conditions, environmental parameters, and operational efficiency to support uptime targets
  • Execute accurate and timely use of Maintenance Management Systems (Corrigo and CFIMS) for work order completion, critical asset documentation, preventative maintenance execution, and equipment performance tracking
  • Serve as professional technical point of contact for clients during daily operations, maintenance activities, and routine technical interactions

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