Crisis Stabilizer - Youth CCS

About the Role

The Crisis Stabilization position serves as a member of the Wraparound, REACH, and/or Youth CCS team, providing individual skill development and enhancement services to support youth and young adults in reaching their recovery goals. This role embraces the youth’s strengths to meet their identified needs, focusing on mental health, substance use, and co-occurring challenges. Services are delivered in the community and tailored to the Plan of Care.

Responsibilities

• Act as a team member providing services to youth and young adults with mental health, substance use, and co-occurring needs.
• Build on individuals’ strengths to meet their recovery needs through person-centered, strength-based, trauma-informed, and culturally competent approaches.
• Provide crisis stabilization services, including skill development in communication, problem-solving, self-regulation, conflict resolution, and daily living skills.
• Offer on-call de-escalation support 24/7 to assist youth in crisis with self-regulation and problem-solving.
• Participate in team meetings to create Plans of Care, set goals, and monitor progress.
• Document all contacts and maintain case files in compliance with agency and regulatory requirements.
• Attend staff meetings, training, and conferences as required.
• Ensure transportation for individuals to Wraparound, REACH, and Youth CCS appointments.

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• 2 years of experience serving individuals with mental health, substance use, and co-occurring needs preferred.
• Valid driver’s license, reliable automobile, and sufficient insurance to meet agency requirements.
• Must pass criminal and caregiver background checks and meet all WCS and contractor requirements.

Skills

• Knowledge of mental health and substance use recovery populations.
• Strong organizational, assessment, and interviewing skills.
• Ability to quickly build rapport and work through difficult situations.
• Flexibility to multitask and manage time effectively.
• Sensitivity toward cultural, ethnic, and disability issues.

Working Conditions

Work is primarily performed in the community, including homes and various community-based locations. Requires mobility, including transporting youth, home visits, and attending meetings. Must be able to navigate stairs and drive throughout Milwaukee County. Average 40 hours per week.

Job Code: 2026-SPECIALI-071
Location: Milwaukee
Department: Youth CCS
FT/PT Status: Full Time