Crisis Specialist CCBHC

Job Description

SUMMARY OF POSITION

Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families under the supervision of a senior team member or lead. Represents Centerstone in a professional manner when interacting with external entities.

Responsibilities

• Provide immediate, face-to-face or virtual crisis intervention services to clients in distress with on-site supervision.
• Assist clients in developing safety plans and identifying personal and community resources.
• Conduct basic risk assessments for suicide, self-harm, or harm to others under supervision.
• Work closely with team members to address client needs and ensure continuity of care.
• Cook with emergency services, as needed, for high-risk situations.
• Accurately document client interactions, assessments, and interventions in compliance with organizational policies and procedures.
• Participate in regular training sessions to enhance crisis management and intervention skills.
• Provide clients with information on available community resources and assist in facilitating referrals.
• Support team operations by assisting with administrative tasks, such as scheduling follow-ups or maintaining resource guides.
• Understand how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model.
• Perform all required job duties and responsibilities in accordance to CCBHC Standards.

Qualifications

• Education Level: Associate degree in a relevant field. Equivalent work experience may substitute for education.
• Years Of Experience: Entry level position; on-the-job training provided.
• Customer service or support roles in behavioral health are a plus.
• Certification/Licensure: N/A

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

About the Role

Represents Centerstone in a professional manner when interacting with external entities. Understands how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model. Perform all required job duties and responsibilities in accordance to CCBHC Standards.

Skills

Effectively communicate via written, verbal, in person and virtual methods. Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources. Knowledge of crisis intervention skills.

Requirements

Equivalent work experience may substitute for education. Customer service or support roles in behavioral health are a plus.

Pay

$19.20--$26.90

Schedule

Full time

Benefits

Medical, dental, and vision health coverage. Flexible Spending and Health Savings Accounts. 403b retirement plan with company match. Paid time off and ten paid holidays. AD&D Insurance, Life Insurance, and Long Term Disability (company paid). Employee Resource Groups. Continuing education opportunities. Employee Assistance Program.