Crisis Specialist CCBHC

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

About the role

Responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to individuals experiencing mental health crises. Provides support and linkage to other area resources with follow-up services to individuals in crisis and their families under the supervision of a senior team member or lead. Represents Centerstone in a professional manner when interacting with external entities.

Responsibilities

• Provide immediate, face-to-face or virtual crisis intervention services to clients in distress with on-site supervision.
• Assist clients in developing safety plans and identifying personal and community resources.
• Conduct basic risk assessments for suicide, self-harm, or harm to others under supervision.
• Work closely with team members to address client needs and ensure continuity of care.
• Coordinate with emergency services, as needed, for high-risk situations.
• Accurately document client interactions, assessments, and interventions in compliance with organizational policies and procedures.
• Participate in regular training sessions to enhance crisis management and intervention skills.
• Provide clients with information on available community resources and assist in facilitating referrals.
• Support team operations by assisting with administrative tasks, such as scheduling follow-ups or maintaining resource guides.
• Understand how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model.
• Perform all required job duties and responsibilities in accordance with CCBHC Standards.

Requirements

• Associate degree in a relevant field. Equivalent work experience may be substituted for education.
• Entry-level position; on-the-job training provided.
• Customer service or support roles in behavioral health are a plus.

Skills

• Effectively communicate via written, verbal, in-person, and virtual methods.
• Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
• Knowledge of crisis intervention skills.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Pay

$19.20–$26.90 per hour

Schedule

Full time