Crisis Services Therapist (69720)

About the Role

Provide crisis and other outpatient services to children, youth, families, and adults to improve the quality of life for the individuals and families served.

A $2,500 retention bonus is paid upon completion of six months of employment, provided the employee remains in good standing.

Supervision

This position is supervised by a Program Supervisor or other identified member of management.

Responsibilities

• Promotes a warm and engaging organizational culture aligned with NorthCare values, trauma-informed care, and health and wellness.
• Provides crisis management services, including face-to-face or telephone interviews, lethality assessments, evaluation of support systems, and arranging appropriate interventions such as hospitalization.
• Completes appropriate assessment tools when potential for harm exists and facilitates referrals to the appropriate level of care in consultation with management.
• Consults with clinical leadership to assist in risk management and address clinical disruptions.
• Coordinates intervention, outreach, and referrals to ensure continuity of care, documenting all crisis services in Avatar within 24 hours.
• Follows up with consumers within 24 hours after a crisis to ensure safety; continues follow-up attempts daily for at least 5 business days if no contact is made.
• Coordinates and completes follow-up on all reported crisis services following best practices and within payor timeframes.
• Provides integrated services addressing behavioral healthcare, physical healthcare, and social needs that are recovery-focused, strengths-based, culturally competent, client-centered, trauma-informed, and co-occurring capable.
• Provides brief evidence-based counseling to individuals or families and group therapy or other supportive services (e.g., case management, care coordination, wellness) as needed.
• Consults with other program staff within and outside the agency to facilitate referrals.
• Performs screenings, intake interviews, treatment plan reviews, and initial assessments, gathering information about symptoms, behavior, functioning, history, needs, goals, and preferences.
• Works as part of a multi-disciplinary team to support health behavior change in persons with behavioral health challenges.
• Interacts and collaborates professionally with clients, their families, support systems, and community partners to assist in achieving treatment goals.
• Obtains and maintains required credentialing, including licensure or supervised status and Alcohol and Other Drugs Treatment Practitioner (AODTP) status.
• Maintains competency in instruments required by agency payers or commonly used by mental health/substance use professionals.
• Participates in staff consultations for case presentation, diagnostic, and treatment planning, as well as mandatory program meetings.
• Supports the monitoring and tracking of outcome measures for clients.
• Maintains clinical records in a timely manner as required by agency policy, funding sources, and accreditation authorities.
• Completes all required forms consistent with specified requirements.
• Maintains professional competency through appropriate readings, workshops, and trainings, and complies with requirements to maintain professional certification(s).

Requirements

• Master’s degree in social work, psychology, or a related human services field.
• Licensure in the State of Oklahoma in one of the mental health disciplines or under Board-approved supervision for licensure (e.g., LCSW, LPC, LMFT, LADC-MH, LBP).
• If licensed, must complete continuing education requirements for licensure maintenance.
• High degree of flexibility and efficiency.
• Proficiency in MS Word and intermediate general computer skills.
• Excellent interpersonal, verbal, and written communication skills in English.
• Ability to move about facilities freely.
• Casual professional dress adhering to dress code requirements.
• Access to reliable transportation and valid Oklahoma driver’s license; must provide verification during employment.
• Maintain and provide verification of current automobile liability insurance, including uninsured motorist coverage.
• Complete all NorthCare required training within 30 days of employment.
• TB test within 12 months prior to employment or obtained within 30 days of employment.

Benefits

• $2,500 retention bonus paid after six months of employment, provided the employee remains in good standing.