Crisis Services Professional - On Call

About the role

Seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.

Responsibilities

• Responding to crisis calls and conducting mobile crisis interventions
• Performing risk assessments and determining appropriate interventions
• Providing brief crisis counseling and follow-up services
• Meeting clients in various settings such as homes, hospitals, and community locations
• Responding to potential suicide or emergency situations
• Gathering information, assessing client needs, and connecting them to community resources
• Collaborating with county staff, law enforcement, courts, and community partners
• Documenting client interactions in compliance with regulations
• Identifying service gaps and recommending improvements
• Staying informed on laws, procedures, and best practices in crisis services

Qualifications

• Bachelor’s degree in Human Services or related field
• One year of experience working with mental health clients preferred
• Knowledge of community resources and relevant laws (Chapters 34, 51, 55)
• Strong crisis assessment, decision-making skills, and professionalism under pressure
• Ability to build effective relationships with diverse populations
• Valid driver’s license, reliable transportation, and ability to respond within one hour in the designated counties

Additional details

The role offers flexible on-call hours, including overnight and weekend shifts, with competitive pay and opportunities for professional development. The position emphasizes independence, multitasking, and maintaining strong community partnerships.