Crisis Navigator PRN (overnights)

About the role

The Crisis Navigator “CN” provides clinical and support services to consumers and/or their families through integrated behavioral healthcare services and resource navigation. The Resource and Walk-in Crisis Center provides 24/7 support to individuals who are experiencing a mental health crisis, or, looking for resources to prevent a crisis. This position collaborates with emergency services staff to provide referral and transition services to consumers needing a higher or different level of care.

Responsibilities

• Provide prevention/early intervention, care navigation, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position.
• Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider and family members as needed.
• Provide brief interventions using evidence-based techniques such as Motivational Interviewing, de-escalation, or other treatments appropriate to support consumer engagement.
• Document initial intervention, track patient follow-up, and clinical outcomes using an Electronic Health Record system (EHR).
• Attend collaborative treatment team meetings and reviews of consumers.
• Provide therapeutic crisis intervention and emergency services as needed.
• Assist eligible consumers in gaining access to needed medical, social, educational, and other services.
• Facilitate and contribute to the accomplishment of tasks by consumers, empower consumers to reach optimum level of achievement, and set a positive example and provide role modeling, as well as technical expertise, to accomplish goals.
• Attend and participate in group sessions, in-service education and training opportunities, meetings, conferences, and special events in order to utilize opportunities for professional growth.
• Provide transportation for consumers in agency vehicles when clinically indicated.
• Work closely with outside organizations on resources and care coordination.
• Uses identified agency key performance indicators to track success, engagement, and other factors leading to successful completion of treatment.

Qualifications

• Requires bachelor’s degree in psychology, Social Work, or directly related field.
• 6 months of experience working with adults who have mental illness, particularly those individuals diagnosed with a serious and persistent mental illness preferred but not required.
• Communication, organization, time management and clinical skills.
• Ability to work independently in a community-based setting.
• Valid Colorado Driver’s license with a clean driving record.
• Bilingual Spanish preferred.