CRISIS MENTAL HEALTH TECH II

What We Offer

• HRSA- Health Workforce: Loan Repayment Program for Health Careers
• Continuing Education: Up to 5 days of additional paid leave and a fund of up to $1,000 annually
• Medical & Vision Insurance: Accessible plans through BCBS or Aetna
• Dental Insurance: 100% covered by Pawnee for employees
• Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits
• Life Insurance: Coverage up to 150% of your annual income and long-term disability insurance at no cost
• Paid Holidays: 8 paid holidays throughout the year
• Paid Medical Leave: 40 hours of paid medical leave
• Employee Assistance Program (EAP): Access support resources for your personal and professional life
• Supplemental Benefits: Additional life insurance coverage, ambulance transportation, short term disability, critical illness, hospital indemnity, and more

What You'll Do

• CSU Operations: Monitor and maintain a safe, therapeutic environment for all clients on the CSU.
• Conduct routine client checks and document observations in accordance with policy.
• Provide support to clinical staff during crisis interventions, de-escalation efforts, and safety planning.
• Aid in daily routines including hygiene support, meal distribution, recreational activities, and medication pass support.
• Participate in team huddles, shift change reports, and daily staff meetings.
• Crisis Line Support: Answer incoming crisis line calls with professionalism, empathy, and adherence to de-escalation protocols.
• Conduct basic mental health triage, assess risk, and route calls appropriately to clinical staff when needed.
• Document all calls accurately in the electronic health record (EHR) or tracking system.
• Crisis Admissions: Assist with the Crisis intake process, gather information, support documentation, and verify eligibility criteria.
• Participate in initial stabilization efforts and coordinate logistics for admissions and transfers.
• Uphold confidentiality, ethical standards, and compliance with all relevant regulations and policies.
• Complete and maintain up-to-date required training for this position.
• Mobile Crisis Team Support: Respond to community-based crisis calls as needed in collaboration with licensed clinicians.
• Provide immediate safety triage, safety planning, resource navigation, skill building, and family support during field interventions.
• Crisis Staff Expectations: Complete and stay current on required training for the position.
• Adhere to the standards, policies and instructions established by PMHS Policy and Procedure and any applicable ethical codes within field of employment.
• Review and comply with the Pawnee Code of Conduct outlined in the Employee Handbook.
• Perform all other reasonably related duties assigned by immediate supervisor or other management personnel.

Key Competencies

• Strong observation and communication skills.
• Ability to remain calm and professional during high-stress situations.
• Cultural sensitivity and respect for diverse backgrounds.
• Team-oriented, dependable, and flexible in a dynamic environment.

Work Environment

• Mix of on-site (CSU) and off-site (community) work.
• High-intensity setting involving clients of all ages in acute crisis.
• Shift-based responsibilities including nights and weekends.

Requirements

• Must be at 18 years of age or older.
• High school diploma or equivalent.
• One year of experience working in mental health/crisis services.
• General knowledge of mental health, substance use and housing systems of care.
• Strong oral and written communication skills using the English language.
• Basic personal computer skills which enable the entry, retrieval and use of electronic data.
• A valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.

Salary Description

$20 an hour