Crisis Management Specialist-1
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes" maybe part of metadata but not a heading; we can fold into a short
maybe. Also "Applications Accepted Through 09/25/2026" etc. Also "Workplace Type Office" etc. Also "Our Approach to Office Workplace Type" etc. Also "Huntington will not sponsor applicants..." etc. Also "Compensation Range" etc. Also "Huntington is an Equal Opportunity Employer." etc. Also "Tobacco-Free Hiring Practice". Also "Note to Agency Recruiters". Those are boilerplate/legal; we should remove them. We need to keep substantive info: description summary, duties and responsibilities, basic qualifications, preferred qualifications, compensation range, benefits, workplace type (office, flexible work arrangement), maybe schedule (on-call schedule). Also "Exempt Status" maybe not needed as heading but could be included in a short paragraph under Requirements? Probably not needed as heading. We need to decide sections: About the role (description summary). Responsibilities (duties and responsibilities). Requirements (basic qualifications). Qualifications (preferred qualifications). Skills (maybe from preferred qualifications: communication, Microsoft Office, stress management, judgment, multitasking, etc). Benefits (benefits listed). Pay (compensation range). Schedule (on-call schedule, flexible work arrangement). Also maybe Workplace Type could be part of Schedule or separate? But we only have allowed headings; we could put workplace type under Schedule or Benefits? Probably Schedule includes on-call and flexible work arrangement. We'll include Schedule section with info about on-call and flexible work arrangement. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title. Use
for each section heading.
We must use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include each duty as list item, each qualification as list item, each skill as list item, each benefit as list item, compensation range as maybe a paragraph.
We must not include duplicated lines. Ensure we don't repeat.
Let's extract content:
Description Summary paragraph: "The Crisis Management Specialist is a subject matter expert for incident and crisis events that can or have impacted Huntington’s customers, colleagues, buildings, or business processes. The Crisis Management Specialist maintains and improves the Corporate Crisis Management program; leads response teams to mitigate impacts and recover impacted units; monitors, assesses, and provides the recommended incident response next steps; creates and distributes executive-level incident summaries and updates; plans and conducts CCM response team training and exercises. The Crisis Management Specialist will have experience with regulatory requirements, federal guidance, and industry best practices and analyzes incident data to determine metrics, trends, and the associated risk to the bank."
That's the About the role.
Duties And Responsibilities list:
- Perform CCM On-call Colleague Duties: Monitors, evaluates, and responds, when appropriate, to threats such as technology, operational, severe weather, infectious disease/pandemic outbreaks, and security incidents.
- Manage the Crisis Communication Application: Maintain colleague contact information, groups, rules, and user access within the Crisis Communication application.
- Maintain CCM Response Plans: Update response plan membership, tasks, and associated documents. Distribute finalized plans to plan members.
- Conduct CCM Training and Exercises: Schedule, plan, and conduct the required response team training and exercises.
- Professional Development: Continue education, training, and development efforts through vendor training, seminars, online training, and industry publications to maintain existing skills and learn new skills.
- Other duties as assigned.
We should keep "Other duties as assigned" maybe as a list item.
Basic Qualifications:
- Bachelor's Degree
- 2-5 years of crisis management experience.
- 1-3 years of building and running detailed training scenarios and exercises
Preferred Qualifications:
- Industry certification in incident management, crisis management, crisis communications or business continuity
- Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP)
- Ability to work an on-call schedule that can require non-standard business hours.
- Effectively manages stress in a constantly changing environment.
- Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations.
- Demonstrates a high level of work and task flexibility.
- Proven ability to multitask and prioritize in an often-fast paced environment.
- Demonstrates excellent written and oral communication skills.
- Demonstrates proficiencies with Microsoft Office products.
Exempt Status: Yes (not eligible for overtime). Could be included maybe under Requirements or as a note. But we can include as a short paragraph under Requirements maybe.
Applications Accepted Through date etc is boilerplate? It's not exactly legal but it's application instruction; we should remove application instructions. So drop that.
Workplace Type Office: "Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team."
We can extract: Position is office-based, with flexible work arrangement possible (hybrid). We'll put that under Schedule maybe.
Compensation Range: "The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO)."
We need Benefits section: list those benefits.
Pay section: include compensation range description (maybe note that actual varies). We'll include that as a paragraph.
Schedule section: include on-call schedule ability, flexible work arrangement, office-based.
We must not create sections with filler like "commensurate with experience". We have actual content.
Now produce HTML fragment.
Structure:
About the role
... description summary ...
Responsibilities
- Perform CCM On-call Colleague Duties: Monitors, evaluates, and responds, when appropriate, to threats such as technology, operational, severe weather, infectious disease/pandemic outbreaks, and security incidents.
- Manage the Crisis Communication Application: Maintain colleague contact information, groups, rules, and user access within the Crisis Communication application.
- Maintain CCM Response Plans: Update response plan membership, tasks, and associated documents. Distribute finalized plans to plan members.
- Conduct CCM Training and Exercises: Schedule, plan, and conduct the required response team training and exercises.
- Professional Development: Continue education, training, and development efforts through vendor training, seminars, online training, and industry publications to maintain existing skills and learn new skills.
- Other duties as assigned.
Requirements
- Bachelor's Degree
- 2-5 years of crisis management experience.
- 1-3 years of building and running detailed training scenarios and exercises.
Exempt status: Not eligible for overtime pay.
Qualifications
- Industry certification in incident management, crisis management, crisis communications or business continuity.
- Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP).
- Ability to work an on-call schedule that can require non-standard business hours.
- Effectively manages stress in a constantly changing environment.
- Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations.
- Demonstrates a high level of work and task flexibility.
- Proven ability to multitask and prioritize in an often‑fast‑paced environment.
- Demonstrates excellent written and oral communication skills.
- Demonstrates proficiencies with Microsoft Office products.
Skills
We could combine some of the preferred qualifications into Skills, but we already have Qualifications section for preferred qualifications. The instructions say we can have Skills section; we could move some items like communication, Microsoft Office, stress management, judgment, multitasking, etc. But we already have them in Qualifications. To avoid duplication, maybe we treat Qualifications as preferred qualifications and Skills as derived from them? But we must not repeat content. Better to keep Qualifications as preferred qualifications and maybe not have Skills section if it would be duplicate. However the instruction says we can include Skills section only if posting has real specific content for it. The posting does mention skills: communication, Microsoft Office, stress management, judgment, multitasking, etc. Those are indeed skills. We could create a Skills section listing those, and keep Qualifications for certifications and knowledge. But we must not duplicate. So we need to split: Qualifications (certifications, knowledge) and Skills (soft skills, technical skills). Let's do that.
Thus:
Qualifications
- Industry certification in incident management, crisis management, crisis communications or business continuity.
- Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP).
Skills
- Ability to work an on-call schedule that can require non-standard business hours.
- Effectively manages stress in a constantly changing environment.
- Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations.
- Demonstrates a high level of work and task flexibility.
- Proven ability to multitask and prioritize in an often‑fast‑paced environment.
- Demonstrates excellent written and oral communication skills.
- Demonstrates proficiencies with Microsoft Office products.
Now Benefits:
Benefits
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
Pay:
Pay
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
Schedule:
Schedule
Position is
for prose. We need to preserve all substantive info; do not invent or summarize away detail. So we need to include each duty as list item, each qualification as list item, each skill as list item, each benefit as list item, compensation range as maybe a paragraph. We must not include duplicated lines. Ensure we don't repeat. Let's extract content: Description Summary paragraph: "The Crisis Management Specialist is a subject matter expert for incident and crisis events that can or have impacted Huntington’s customers, colleagues, buildings, or business processes. The Crisis Management Specialist maintains and improves the Corporate Crisis Management program; leads response teams to mitigate impacts and recover impacted units; monitors, assesses, and provides the recommended incident response next steps; creates and distributes executive-level incident summaries and updates; plans and conducts CCM response team training and exercises. The Crisis Management Specialist will have experience with regulatory requirements, federal guidance, and industry best practices and analyzes incident data to determine metrics, trends, and the associated risk to the bank." That's the About the role. Duties And Responsibilities list: - Perform CCM On-call Colleague Duties: Monitors, evaluates, and responds, when appropriate, to threats such as technology, operational, severe weather, infectious disease/pandemic outbreaks, and security incidents. - Manage the Crisis Communication Application: Maintain colleague contact information, groups, rules, and user access within the Crisis Communication application. - Maintain CCM Response Plans: Update response plan membership, tasks, and associated documents. Distribute finalized plans to plan members. - Conduct CCM Training and Exercises: Schedule, plan, and conduct the required response team training and exercises. - Professional Development: Continue education, training, and development efforts through vendor training, seminars, online training, and industry publications to maintain existing skills and learn new skills. - Other duties as assigned. We should keep "Other duties as assigned" maybe as a list item. Basic Qualifications: - Bachelor's Degree - 2-5 years of crisis management experience. - 1-3 years of building and running detailed training scenarios and exercises Preferred Qualifications: - Industry certification in incident management, crisis management, crisis communications or business continuity - Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP) - Ability to work an on-call schedule that can require non-standard business hours. - Effectively manages stress in a constantly changing environment. - Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations. - Demonstrates a high level of work and task flexibility. - Proven ability to multitask and prioritize in an often-fast paced environment. - Demonstrates excellent written and oral communication skills. - Demonstrates proficiencies with Microsoft Office products. Exempt Status: Yes (not eligible for overtime). Could be included maybe under Requirements or as a note. But we can include as a short paragraph under Requirements maybe. Applications Accepted Through date etc is boilerplate? It's not exactly legal but it's application instruction; we should remove application instructions. So drop that. Workplace Type Office: "Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team." We can extract: Position is office-based, with flexible work arrangement possible (hybrid). We'll put that under Schedule maybe. Compensation Range: "The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO)." We need Benefits section: list those benefits. Pay section: include compensation range description (maybe note that actual varies). We'll include that as a paragraph. Schedule section: include on-call schedule ability, flexible work arrangement, office-based. We must not create sections with filler like "commensurate with experience". We have actual content. Now produce HTML fragment. Structure:
About the role
... description summary ...
Responsibilities
- Perform CCM On-call Colleague Duties: Monitors, evaluates, and responds, when appropriate, to threats such as technology, operational, severe weather, infectious disease/pandemic outbreaks, and security incidents.
- Manage the Crisis Communication Application: Maintain colleague contact information, groups, rules, and user access within the Crisis Communication application.
- Maintain CCM Response Plans: Update response plan membership, tasks, and associated documents. Distribute finalized plans to plan members.
- Conduct CCM Training and Exercises: Schedule, plan, and conduct the required response team training and exercises.
- Professional Development: Continue education, training, and development efforts through vendor training, seminars, online training, and industry publications to maintain existing skills and learn new skills.
- Other duties as assigned.
Requirements
- Bachelor's Degree
- 2-5 years of crisis management experience.
- 1-3 years of building and running detailed training scenarios and exercises.
Exempt status: Not eligible for overtime pay.
Qualifications
- Industry certification in incident management, crisis management, crisis communications or business continuity.
- Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP).
- Ability to work an on-call schedule that can require non-standard business hours.
- Effectively manages stress in a constantly changing environment.
- Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations.
- Demonstrates a high level of work and task flexibility.
- Proven ability to multitask and prioritize in an often‑fast‑paced environment.
- Demonstrates excellent written and oral communication skills.
- Demonstrates proficiencies with Microsoft Office products.
Skills
We could combine some of the preferred qualifications into Skills, but we already have Qualifications section for preferred qualifications. The instructions say we can have Skills section; we could move some items like communication, Microsoft Office, stress management, judgment, multitasking, etc. But we already have them in Qualifications. To avoid duplication, maybe we treat Qualifications as preferred qualifications and Skills as derived from them? But we must not repeat content. Better to keep Qualifications as preferred qualifications and maybe not have Skills section if it would be duplicate. However the instruction says we can include Skills section only if posting has real specific content for it. The posting does mention skills: communication, Microsoft Office, stress management, judgment, multitasking, etc. Those are indeed skills. We could create a Skills section listing those, and keep Qualifications for certifications and knowledge. But we must not duplicate. So we need to split: Qualifications (certifications, knowledge) and Skills (soft skills, technical skills). Let's do that. Thus:Qualifications
- Industry certification in incident management, crisis management, crisis communications or business continuity.
- Knowledgeable of regulatory and federal guidelines pertaining to crisis management: FFIEC’s IT Exam Handbook – BCP; FEMA’s Incident Command System; Department of Homeland Security’s Homeland Security Exercise and Evaluation Program’s (HSEEP).
Skills
- Ability to work an on-call schedule that can require non-standard business hours.
- Effectively manages stress in a constantly changing environment.
- Demonstrates excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations.
- Demonstrates a high level of work and task flexibility.
- Proven ability to multitask and prioritize in an often‑fast‑paced environment.
- Demonstrates excellent written and oral communication skills.
- Demonstrates proficiencies with Microsoft Office products.
Benefits
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
Pay
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
Schedule:Schedule
Position is