Jobs · Healthcare · Massachusetts

Crisis Intervention Specialist - Relief *internal only*

Riverside Community Care · Milford, MA · 1 mo ago
Healthcare$25.46/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the posting. Content: - Intro: "We make a difference - in your community and in your career. Crisis Intervention Specialist - Relief internal only* Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!" - Then description: "The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows. Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role." - Then bullet list of duties: "The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to: Modeling and teaching skills for development of positive relationships and negotiation of conflict Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns. Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle" - Then "Pay Rate: $25.46/hourly" - "Schedule: Relief hours available!" - Then "Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer! Learn More About Our Benefits And Culture Our Benefits Our Culture Hear what employees think about working for Riverside!" - Then "Required Skills Strong verbal and written communication skills required Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred. Preferred valid Driver’s License and access to a reliable vehicle required" - Then "Required Experience High School Diploma or GED required. BA degree preferred. A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required Knowledge of trauma-informed care and de-escalation skills required" We need to decide sections. About the role: could be the introductory paragraph describing role. Responsibilities: list of duties (the bullet list). Could also include the earlier description. Requirements: maybe combine required experience and required skills? But we have separate sections for Skills and Qualifications. The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map: - About the role: introductory description. - Responsibilities: bullet list of duties. - Requirements: maybe "High School Diploma or GED required. BA degree preferred. A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required Knowledge of trauma-informed care and de-escalation skills required". That's experience/education. - Qualifications: maybe "Preferred valid Driver’s License and access to a reliable vehicle required". But that's more like a qualification. Or we could treat "Preferred valid Driver’s License and access to a reliable vehicle required" as Qualifications. - Skills: "Strong verbal and written communication skills required Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred." - Benefits: The posting mentions "Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment". That's benefits content. Also "Why You'll Love Riverside" includes benefits. So we can include Benefits section with that. - Pay: "Pay Rate: $25.46/hourly" - Schedule: "Schedule: Relief hours available!" We must not include sections with filler like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID etc. We must output only HTML fragment, no /, no markdown fences. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to decide what goes in lists. Responsibilities: list of duties (the bullet list). So we can make

    • each duty. Requirements: maybe list of education/experience items: High School Diploma or GED required; BA degree preferred; Minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required; Knowledge of trauma-informed care and de-escalation skills required. Could be list. Qualifications: maybe list: Preferred valid Driver’s License and access to a reliable vehicle required. Could be single item. Skills: list: Strong verbal and written communication skills required; Basic computer fluency required; Minimum of three years proven experience using Microsoft Office programs preferred. Benefits: list: healthcare; numerous professional development opportunities; generous time off; respectful and inclusive environment; Forbes named Riverside a best-in-state employer (maybe not a benefit but we can include). But we need to keep only substantive content. We'll list benefits as bullet points. Pay: just a

      with the pay rate. Schedule:

      with schedule. About the role:

      with intro. We must ensure we don't create empty sections. Let's craft. First, About the role: combine the first sentences: "We make a difference - in your community and in your career. Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!" Also maybe include the description about responsibilities? But we have separate Responsibilities. So About the role: that intro. Responsibilities: The description: "The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows. Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role." Then the bullet list. We could combine the paragraph and list. But we need to use

      • for any list of duties/requirements/benefits. So we can put the bullet list as
          . The preceding sentences could be

          . Thus Responsibilities section:

          Responsibilities

          then

          ...

          then
          • ... etc. Similarly for Requirements: maybe just list. Qualifications: list. Skills: list. Benefits: list. Pay:

            . Schedule:

            . Now ensure we don't include boilerplate like "Learn More About Our Benefits And Culture Our Benefits Our Culture Hear what employees think about working for Riverside!" That's promotional but we can include as part of Benefits? It's more about culture. But we already have Benefits section; we could include culture as part of Benefits? Might be okay. However the instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn More About Our Benefits And Culture Our Benefits Our Culture Hear what employees think about working for Riverside!" is not boilerplate but promotional; we could keep as part of Benefits or maybe as a separate section? There's no specific heading for Culture. We could incorporate into Benefits as a bullet: "respectful and inclusive environment; Forbes named Riverside a best-in-state employer". The rest is fluff. We'll keep only substantive benefits: healthcare, professional development opportunities, generous time off, respectful and inclusive environment, Forbes best-in-state employer. Now check for duplicated lines: The posting repeats "The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:" then list. We'll not duplicate. Now produce HTML. We must not include any extra text outside HTML. Let's craft:

            About the role

            We make a difference - in your community and in your career. Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

            Responsibilities

            The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in the program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, and may perform other person‑served related support as interest and experience allow. Note: CBHC regulations require “security” positions 24/7; this role is a therapeutic, engaging presence and not a typical security guard role.

            • Modeling and teaching skills for development of positive relationships and negotiation of conflict
            • Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
            • Assisting CBHC leadership in ensuring that safety drills (e.g., fire, medical, behavioral health) are held and documented per regulation and that required fire protection and suppression equipment is present and in good working order; also ensuring the maintenance of program sites to minimize fire hazards
            • Taking lead in ensuring maintenance and cleanliness of the physical plant is adequate and reporting concerns to the Senior Director and/or facilities team
            • Responding to medical and psychiatric emergencies (e.g., opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
            • Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle

            Requirements

            • High School Diploma or GED required
            • BA degree preferred
            • Minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required
            • Knowledge of trauma‑informed care and de‑escalation skills required

            Qualifications

            • Preferred valid Driver’s License and access to a reliable vehicle required

            Skills

            • Strong verbal and written communication skills required
            • Basic computer fluency required
            • Minimum of three years proven experience using Microsoft Office programs preferred

            Benefits

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