Crisis Intervention Specialist -Behavioral Health- Carrier Clinic - Full Time Evenings with benefits

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

• Takes initiative to identify and intervene in crisis situations using appropriate de-escalation and/or other modes of crisis management.
• Serves as point person during crisis events providing direction to other staff members including crisis roles, activities, locations for intervention.
• Able to assess the environment, target potential crisis situations, and intervene in a calm, safe, supportive manner.
• Lead and help form teams across programs in all patient settings (inpatient, campus outpatient, resident, and student).
• Teaches Handle With Care and Verbal De-escalation techniques to staff, under the supervision of the CIS supervisor for new hires and annual refresher training.
• Effectively sets limits on symptomatic behavior, follows through by teaching alternative and more appropriate behaviors (patient limit setting and education).
• In conjunction with the RN, conducts focused debriefing sessions with new staff after a crisis to help them process and understand the event that took place immediately following the crisis event of Security Alert response, silent or announced.
• Proactively rounds across the campus in all units to identify and prevent patient escalations.
• Accurately documents observations, interventions and interactions with patients in accordance with program policies. Maintains daily reports and CIS log for data collection.
• Responds to all emergencies as trained and directed across the Hospital, East Mountain Youth Lodge, and East Mountain School campus.
• Able to perform mental health technician duties and leads and/or monitors weekend recreation group sessions with assistance from a unit staff as needed.
• Develops collegial relationships and shares observations with all levels of patient care staff. Contributes information that is utilized in the development of the plan of care.
• Participates in Performance Improvement activities.
• Participates in the orientation of new staff.
• Attends the required staff development programs annually, including Medical Alert-Cardiac Emergency practices and CPR certification.
• Models the 5 C standards of behavior.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 3 years experience providing direct care in a behavioral health setting.
• Must be able to safely operate Carrier Clinic vehicles and transport residents/patients.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
• Must be able to act with urgency and move 200 lb patient / resident / student with assistance.
• Must have flexibility to work any shift, as needed.

Education, Knowledge, Skills and Abilities Preferred

• Associate's degree in health related field.

Licenses and Certifications Required

• Valid Driver's License.
• AHA Basic Health Care Life Support HCP Certification or completed in the first 90 days of employment.

Compensation

Minimum rate of $23.13 Hourly

HMH is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

Awards We’ve Received

• US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
• US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
• US News & World Report 2025 - JSUMC - #5 Hospital in NJ
• US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
• US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
• Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
• Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
• Newsweek 2025 - Best Hospitals USA - HUMC - #59