Crisis Counselor/Specialist (Intervention Program) - Full-Time

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

About the role

It is the responsibility of the Crisis Counselor/Specialist to conduct 988 phone and walk-in crisis services, including mobile dispatch, level of care assessments, safety planning, and other crisis interventions as needed.

Responsibilities

• Conduct effective crisis assessments, triage, and stabilization.
• Provide clinical level-of-care evaluations.
• Conduct telephone crisis counseling to determine appropriate interventions.
• Conduct appropriate aftercare follow-up contacts.
• Collaborate with community partners.
• Provide service referrals and linkage as clinically appropriate.
• Maintain quality documentation of clinical service delivery.
• Provide timely supporting documentation for all clinical services provided.

Requirements

• Bachelor’s degree in social sciences with at least 1 year of relevant professional experience OR Master's degree in social sciences with at least 1 year of relevant professional experience.
• Experience in a behavioral health setting, including experience with crisis assessment, triage, intervention, and community resources/systems.
• Licensure and/or certification preferred.
• Clearances: Pennsylvania Child Abuse, Criminal, and fingerprint-based federal criminal history; verification that employee is not on any Medicaid/Medicare Exclusion list.

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience.

Schedule

Full-Time Weekdays, 3:00 pm - 11:00 pm (Double Time On All Agency Holidays)

Benefits

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!