Crisis Intervention Engagement Tech- FT Evenings

About the role

The Crisis Intervention Engagement Technician provides community-based outreach, engagement, and crisis intervention services for individuals experiencing untreated mental health, substance use, or co-occurring challenges. This position works closely with individuals in non-clinical settings, supporting stabilization, safety planning, and connection to appropriate services.

Responsibilities

• Provide community-based crisis intervention, outreach, engagement, and stabilization services, including safety planning and linkage to mental health and/or substance use treatment.
• Promote the recovery model of care by utilizing trauma-informed practices that emphasize hope, empowerment, wellness, respect, and self-directed recovery.
• Complete all required documentation and data entry in accordance with program, funder, and agency requirements, including treatment/recovery/safety plans and progress notes.
• Maintain timely and accurate records, ensuring treatment/recovery/safety plans are completed onsite and documentation is submitted within required timeframes.
• Build and maintain positive working relationships with consumers, natural supports, hospitals, jails, emergency medical services, and community partners.
• Attend required supervision, staff meetings, trainings, and program development activities, including CRSS training and Chestnut-mandated education.
• Promote Chestnut’s culture of customer service excellence by adhering to organizational behavioral standards.
• Protect the confidentiality of all consumer and organizational information.
• Provide backup support to team members and complete other duties as assigned.

Requirements

• Minimum age of 21 with a high school diploma or equivalent.
• Demonstrated experience or skills in human services and working with adults.
• Personal recovery experience and willingness to appropriately share lived recovery journey.
• Able to obtain Certified Recovery Support Specialist (CRSS) credential within one year of hire.
• Preferred background in social services, teaching, corrections/policing, patient care, or lived recovery/work experience.
• Able to remain calm and even-tempered in potentially volatile situations.
• Strong interpersonal skills and ability to work collaboratively with consumers, staff, and community partners.
• Basic computer proficiency, including MS Word, email, and electronic medical records (EMR).
• Valid driver’s license, private automobile insurance, and insurability.

Qualifications

• Valid driver’s license, private automobile insurance, and insurability.

Skills

• Basic computer proficiency, including MS Word, email, and electronic medical records (EMR).

Benefits

• Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities.
• We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care.
• Our research division is nationally recognized for its contribution to evidence-based practices.
• Our empathic and innovative employees live our mission of making a difference.
• Chestnut offers a new salary structure and robust benefits!

Pay

The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour.

Schedule

This is a Full-Time position with evening hours (3pm to 11:30pm).