Crisis Intervention Counselor - Part-time - Remote for residents in the Greater Louisville area.
Seven Counties Services · Louisville, KY · 3 wk ago
HealthcarePart-time
Essential Job Functions
- Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance.
- Identifies and suggests appropriate organizations and service providers to meet callers' needs.
- Makes referrals to appropriate organizations and service providers based on callers' needs.
- Makes follow-up calls to monitor the status of callers' situations.
- Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
- Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
Supervision and Monitoring
- Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance.
- Ensures accurate documentation is completed by staff members.
Training and Consultation
- Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Other Duties
- Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
- As assigned, provides crisis intervention to community groups traumatized by suicide.
Education and Training
- Education: Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.
- Experience: Minimum of six months experience in social services.
Physical Demands
- Position has no unusual physical demands.
- May involve modestly unpleasant situations such as offensive language from callers.
- Time Type: Part time.