Crisis Counselor- Float, Project Impact

About the role

Lutheran Social Services of Illinois (LSSI) is hiring a full-time Crisis Counselor at Project Impact. The position involves providing timely and effective support to individuals presenting to the emergency department who may be experiencing a mental health, behavioral health, or substance use crisis. Compliance with the federal Centers for Medicare & Medicaid Services (CMS) rule requiring full vaccination is mandatory, except for those with medical or religious exemptions. Routine COVID-19 testing is also required.

Responsibilities

• Conduct comprehensive clinical assessments with patients to determine the most appropriate interventions and discharge plans, prioritizing patient safety and well-being.
• Develop and maintain familiarity with local resources to best serve the diverse needs of patients across various situations.
• Ensure compliance with HIPAA and privacy standards while adhering to clinical guidelines and maintaining accurate documentation.
• Ensure adherence to ethical standards of practice and treatment.
• Ensure documentation in the Electronic Health Record System is completed accurately and in a timely manner.
• Operate within a multidisciplinary setting, ensuring effective communication between supervisor staff, collateral contacts, and agencies, and other involved teams to support patient well-being and safety.
• Ensure comprehensive and compassionate care is provided to patients and families.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner.

Requirements

• A bachelor's degree in a mental or behavioral health-related field is required.
• A master's degree in a mental or behavioral health-related field is preferred.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in the mental or behavioral health field is preferred.
• A minimum of one (1) year of experience in the mental health or behavioral health field is required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting is preferred.
• Experience working with Medicaid/Medicare and other insurances is preferred.
• Familiarity and experience with Electronic Health Record systems is preferred.
• A background check clearance is required.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint,) along with other related software.

Qualifications

• A bachelor's degree in a mental or behavioral health-related field is required.
• A master's degree in a mental or behavioral health-related field is preferred.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in the mental or behavioral health field is preferred.
• A minimum of one (1) year of experience in the mental health or behavioral health field is required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting is preferred.
• Experience working with Medicaid/Medicare and other insurances is preferred.
• Familiarity and experience with Electronic Health Record systems is preferred.
• A background check clearance is required.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint,) along with other related software.

Skills

• Comprehensive clinical assessment skills.
• Resource development and maintenance.
• Compliance with HIPAA and privacy standards.
• Adherence to ethical standards of practice.
• Documentation accuracy and timeliness.
• Multidisciplinary team communication.
• Caring and compassionate care delivery.
• Professional and respectful behavior.

Benefits and Perks

• On-demand flexible paydays through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure ($24 hourly).
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training to learn, grow, and succeed.

Pay

Salary: $24/Hourly.

Schedule

Full-time position.