Criminal Justice Case Manager (Recovery Courts)

About the role

The Criminal Justice Manager provides professional level case management to ensure compliance with court orders and enhance public safety in area of responsibility. This position, under general supervision, may be responsible for Recovery Court (RC) work, providing offenders with the skills necessary to function in the community and not become repeat offenders, through participation in case planning and the creation and implementation of a unified case/service plan. May be responsible for pretrial work with accused defendants awaiting case disposition, providing direction about where to receive needed services from community resources. May also be responsible for re-entry services work with successful reintegration of residents returning to Mecklenburg County following incarceration at local jails or state/federal prisons.

Responsibilities

• Meet with social service/criminal justice involved individuals on a regular basis to monitor, case plan, collect urine analysis, crisis management, complete risk needs assessments and SA/MH assessments.
• Interviews and screens individuals referred for participating in DTC; reviews mental health and/or substance abuse history; conducts case consultations with applicable individuals, coordinates discharge planning with team partners.
• Evaluate individual's immediate circumstances, including environmental situations and availability of services/support.
• Facilitate assigned courts by serving as a liaison between the court and treatment providers.
• Manage housing program for re-entry clients.
• Document contracts and maintain client records.
• Enter and maintain progress notes in computerized chart and conduct chart reviews to ensure that all documentation meets with best-practice standards; reviews cases with supervisor to ensure compliance.
• Prepare a variety of reports and documents related to the individual's services, progress, and/or other related issues/concerns.
• Monitor individual's progress on a regular basis via office visits, phone contact, or care team meetings.
• Aid individuals in resolving problems related to treatment or rehabilitation issues and various living problems in home, work, or social environments; provides support as individuals cope with negative consequences of specific mental health and substance use issues.
• Develop case/service plan in concert with individual and partnering agencies.
• Assist Program Manager in assessing basic resources accessed by re-entry.
• Education Housing providers and support providers through the vendor set-up process.
• Monitor housing placement for suitability and livability and report issues to provider and Program Manager.
• Assess clients referred for ability to contribute to housing and determine financial plan; and report client status and/or violations to Program Manger.
• Serve as a resource for internal and external providers.
• Service as a representative of Criminal Justice Services in court, various meetings, workshops, and trainings.
• Work as a part of an interdisciplinary team to foster inter-agency collaborations and researches additional services or programs available to individuals served.

Requirements

• Experience: Minimum two years of directly related experience in case management and/or experience working directly with felony and chronic misdemeanor offenders.
• Education: Bachelor’s degree in criminal justice, public administration, social work or related field. Combination of relevant education and relevant experience accepted.
• Licenses and Certifications: Requires a valid North Carolina or South Carolina Driver's License. Requires County Driving Privileges. Annual Motor Vehicle Record (MVR) check required.

Qualifications

• Excellent written and oral communication skills.
• Knowledge of Best practices models for treatment of substance use and mental health disorders and/or re-entry programming; person centered/goal-oriented planning, recovery model, motivational interviewing, and problem-solving techniques.
• Crisis intervention and conflict resolution.
• Federal, State, and local resources for treatment and services.
• Consumer’s rights and consumer choice.
• The court system.
• Provision of culturally relevant services in a wide variety of settings.

Skills

• Working with individuals with substance use disorders and/or psychiatric disorders and effective intervention techniques.
• Accessing community resources and developing a network with other providers.
• Coordinating professional and support services in various programs.
• Assessing individual needs, concerns, priorities and progress.

Benefits

No specific benefits are mentioned in the job posting.

Pay

Salary Range: $20.71 to $25.89 per hour. This is a non-exempt (hourly) position.

Schedule

This role is on-site Monday-Friday, telework is not available.