Case Manager/Recovery Counselor

About the role

As a Recovery Counselor at Benchmark Transitions, you will assess and monitor clients' behaviors during treatment for chemical and alcohol abuse and dependency. In collaboration with the Clinical Director and Program Director, you will document client behavior in group participation and counseling, provide crisis management and counseling services, and facilitate group education in a therapeutic setting. You will also address clients' emotional needs, coordinate treatment, and plan discharges.

Responsibilities

• Creates and monitors individual treatment plans for clients.
• Conducts and completes Family Notes weekly.
• Conducts and documents Individual Counseling weekly.
• Facilitates groups including Relapse Prevention, Psycho-education, Anger Management, Process Groups, Drug and Alcohol Education, Communication, Healing and Trauma-based groups, Aftercare, Life Skills, and Psycho-educational Groups.
• Completes Biopsychosocial Assessments (BPSs) within 24-48 hours of intake.
• Completes Master Treatment Plans (MTPs) within 24-48 hours of intake.
• Completes all necessary intake/discharge forms in accordance with policies.
• Maintains current and accurate documentation/records/files per policies.
• Familiar with community resources.
• Understands 12-Step Programs and SMART recovery.
• Understands overall program functions.
• Facilitates crisis and conflict resolution in accordance with protocol.
• Participates in staff and clinical team meetings.
• Performs other related duties as required or assigned.
• Adheres to policies and procedures.
• Understands and follows policy for Client Rights and Cultural Diversity.
• Intervenes during crisis situations.
• Cooperates with health insurance clinical utilization reviews and ASAM assessments.
• Participates in the agency’s Quality Management system.
• Provides appropriate treatment interventions relative to the specific needs of each client.
• Adheres to code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies, and exercises professionalism at all times.

Qualifications

• CADC-I (or equivalent) or higher certification.
• Strong analytical skills and attention to detail.
• Proficient computer skills.
• Proficient in ASAM Criteria and clinical assessments.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to complete tasks in a challenging environment.
• Superior time management and calendaring skills.
• Ability to prioritize tasks.
• Demonstrated problem-solving ability.
• Willingness to work collaboratively with team members across departments.
• Current CPR and First Aid Certification.
• Current Naloxone Certification.