Criminal Data Processor

Duties And Responsibilities

• Process criminal records using InformData’s proprietary systems, ensuring accuracy and completeness of all data entries
• Support research teams with online record searches and data verification as needed
• Monitor for and communicate recurring quality issues or trends to leadership, contributing to continuous process improvement
• Maintain established quality standards and turnaround time (TAT) expectations across all assigned work
• Proactively notify leadership of delays, system outages, website changes, or fee updates that may impact workflows or turnaround times
• Identify, investigate, and resolve missing, incomplete, or conflicting information within records
• Review client-specific requirements and apply guidelines to ensure orders are completed accurately and consistently

Qualifications

• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Typing speed of 45 WPM or higher
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Strong time management and multitasking abilities
• Reliable computer and high-speed internet access
• Completion of required training
• Ability to work overtime with notice